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Troubleshooting
Problem | Possible causes | What to do |
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Ice maker makes unfamiliar sounds or seems too loud.
Normal ice maker operation.
Refer to refrigerator sounds (refer to page 36).
Automatic ice | Ice maker has not been | Switch on ice maker (refer to page 19). | |
maker does not | switched on. |
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work. |
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Bin is in the wrong way or no bin | Place bin so scoop is on the right side. | ||
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| at all. | Ice bin sits directly under ice maker on | |
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| top left side of freezer. | |
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| Water supply turned off or not | Connect water supply. | |
| connected. |
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| Freezer compartment not | Contact Customer Care. | |
| working. |
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| Water pressure too low. | Check water pressure. | |
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| Water line kinked/squashed. | Check water line for kinks/squashing. | |
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| Filter clogged. | Water filter may need replacing. | |
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Ice cubes have odor/taste.
Unsealed packages may be | Old cubes need to be discarded. |
transmitting odor/taste. | Ensure food packaging is sealed. |
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Interior of freezer needs cleaning. | Ice storage bin needs to be emptied |
| and washed. |
| Clean refrigerator (refer to pages 33 – 35). |
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Poor taste from incoming water. | Filter may need changing. |
| A new filter may need to be installed. |
| Force 2 – 3 ice tray flips (refer to page 19) |
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Slow ice cube | Door may have been left ajar. | Close door. | |
freezing. |
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Freezer compartment too warm. | Turn temperature to a colder setting | ||
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| (refer to page 23). | |
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Warm spot on central door seal.
You may feel a warm spot at times on the central seal between the two refrigerator doors.
This is perfectly normal and is part of the normal refrigerator operation.
Wet ice/ice clumping.
Low water pressure. | Check water pressure. | |
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Filter blocked. | Replace filter (refer to pages 28 – 29). | |
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Long freezer door openings. | Gently tap ice with scoop to unstick | |
High ambient temperature. | or, if large clumps occur, empty ice bin | |
and make new ice. | ||
Ice bin left out of freezer | ||
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compartment a long length of |
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time. |
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Ice will stick together over time. |
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