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Problem solving checklist
Problem solving checklist
If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Dealer or Authorised Service Agent or Customer Care Centre.
Problem | Possible causes | What to do |
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Wine Chiller does not | No electricity at the | Check that the Wine Chiller is correctly |
operate | power outlet | connected and power switched on |
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| Check another appliance at the same |
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| outlet |
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| Check house fuse |
Wine appears too warm | Temperature setting | Adjust temperature control to colder |
| not correct | setting |
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| Frequent door | Minimise door openings to allow |
| openings | temperature to stabilise |
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| Large amount of wine | Allow time for recently added wine to |
| bottles added | reach desired temperature |
Wine temperature | Temperature setting | If temperature control setting is too |
is too cold | not correct | cold, adjust to a warmer setting |
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Motor operates | Hot weather | Minimise door openings to allow |
for long periods |
| temperature to stabilise |
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| Frequent door | Doors may have been opened |
| openings | frequently or for an extended period |
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| of time |
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| Temperature setting | The running time of the motor is |
| too low | affected by the temperature setting |
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| chosen. Refer to the Temperature |
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| Control or Wine Storage sections for |
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| optimal temperature settings. |
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| Door not sealed | Check that the gasket is sitting flat |
| properly | and sealing tightly |
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Moisture build up on | Not unusual during | Wipe dry, or activate the condensation |
interior or exterior | periods of high | control function |
surface of the Wine Chiller | humidity |
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| Prolonged or frequent | Minimise door openings to allow the |
| door openings | temperature to stabilise. Also check |
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| that the gasket is sitting flat and |
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| sealing the door tightly. |
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Wine Chiller door does not | Cabinet not positioned | Level the Wine Chiller |
shut properly | stable or level |
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| Door obstruction | Check for obstructions e.g. wine |
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| bottles, shelves |
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