Troubleshooting
Troubleshooting chart
15
Problem | Possible causes | What to do |
The warming drawer is | The power supply is off. | Check the warming drawer is |
| plugged in and switched on. | |
cold & the ‘On/Off’ light |
| |
|
| |
does not work. |
| Check the circuit breakers have |
|
| |
|
| not tripped. |
|
| Note: if there is an interruption |
|
| to the power supply (i.e. a |
|
| power cut) the warming drawer |
|
| will turn off. You will need to |
|
| turn the warming drawer on |
|
| again. |
|
|
|
The halo does not come | The light is faulty. |
on when I press the |
|
button, but the warming |
|
drawer is still working |
|
Call your Authorised Repairer or Customer Care.
The crockery is not warm enough
The wrong heat setting has been selected.
The crockery has not been warmed for long enough.
Cookware is covering the fan element vents and preventing the flow of warm air.
Various factors affect how
long the crockery will take to heat, including: the material and thickness of the crockery; the temperature setting; how the crockery is arranged; how much crockery is being heated. Quoted times are guidelines only.
The on/off halo is | Drawer has overheated. |
flashing |
|
Press the button to turn the drawer off, wait 30 minutes to allow the drawer to cool down and switch on again. If the light begins to flash again, turn the drawer off at the mains and call your Authorised Repairer or Customer Care.
The warming drawer | This is normal. |
makes a ‘clicking’ sound |
|
when the drawer is open. |
|
The heating fan is on a
thermostat. This will switch off and on to maintain the temperature at the correct setting. The ‘click’ is the sound of the fan turning on or off.
