20

Troubleshooting

Suggestions for solving problems

Problem

Cause

Explanation / Suggestion

Programme is unable to be started or selected.

Machine may have switched to self protection mode due to an infrastructure problem (such as line voltage, water pressure, etc).

Reset your machine by pressing START/PAUSE button for 3 seconds (see ‘Cancelling the programme’).

There is water

There may be a problem with

Check the seals at both ends of the water inlet

coming from the

the inlet hose, drain hose or the

hose. Ensure the filters are clear of debris and are

bottom of the

pump filter.

securely fitted.

machine.

 

Ensure the drain hose is securely and directly

 

 

fitted into the wastewater standpipe or tub.

 

 

Remove the service door and check that the

 

 

pump filter is completely closed.

 

 

 

Machine stopped shortly after the programme started.

Machine may stop temporarily due to low voltage.

The programme will resume operating once the voltage is back to the normal level.

The machine

There may be an imbalance of

The automatic spin correction system may have

continuously spins.

laundry in the machine.

been activated due to an unbalanced distribution

Remaining time does

 

of laundry in the drum.

not count down.

 

The laundry in the drum may be clustered

 

 

(bundled laundry in a bag). Items should be

 

 

rearranged and re-spun.

 

 

The load may be too small.

 

 

No spinning is performed when the laundry is

 

 

not evenly distributed in the drum to prevent any

 

 

damage to the machine and to its environment.

The machine

In the case of a paused

The machine will wait until there is a sufficient

continuously washes.

countdown while taking in water:

amount of water, at the correct temperature to

Remaining time does

The timer will not count down

avoid poor wash results. The timer will then start

not count down.

until the machine is filled with the

to count down.

 

correct amount of water.

 

 

 

 

 

In the case of a paused

 

 

countdown at the heating step:

 

 

The timer will not count down

 

 

until the selected temperature for

 

 

the programme is reached.

 

 

 

 

 

In the case of a paused

The automatic spin correction system might have

 

countdown at the spinning step:

been activated due to an unbalanced distribution

 

There may be an imbalance of

of laundry in the drum.

 

laundry in the machine.

The laundry in the drum may be clustered

 

 

(bundled laundry in a bag). It should be

 

 

rearranged then re-spun.

 

 

The load may be too small.

 

 

No spinning is performed when the laundry is

 

 

unevenly distributed in the drum. This is to prevent

 

 

any damage to the machine and to its environment.

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Fisher & Paykel WH80F60W, WH60F60W, WH70F60W Troubleshooting, Suggestions for solving problems, Problem Cause