TROUBLESHOOTING (Continued)
No sound, Poor Stereo sound
Press and hold the Volume VOL
key.
Do you hear any sound now?
Yes. Mute function was activated or Volume was turned down. No. Change Channels
Do you hear any sound now?
Yes. Problem is with program or signal (station, cable, or satellite reception). No. Adjust antenna direction/alignment; check connections to AV jacks.
Did sound improve?
Yes. Antenna misadjusted or AV cables were not fully seated. No. Select Mono sound from
No Captioning
Is the program you are watching
Yes. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1. No. Tune to a channel that is broadcasting a
A Black box appears on the screen
Change Channels. |
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| Yes. TV station is broadcasting a Caption text signal without any textual data. | ||
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| Press the RESET key twice (customized settings will be reset to factory defaults). |
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| To retain customized settings, just turn captioning off (see page 18). |
I don’t recognize words in the on-screen menu
Press the RESET key twice (personalized settings will be reset to factory defaults).
Do you recognize the menu words now?
Yes. A language other than English was selected.
Cannot select or scan some channels
Press the RESET Did the problem go away?
key twice
Yes. It may have been the channel scan memory or
(personalized settings will be reset to factory defaults).
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