PROBLEMS AND SOLUTIONS

IMPORTANT! If you have a problem with the Direct Link Privacy Monitor™, first check the Problems and Solutions Guide. If you still experience a problem with the Direct Link Privacy Monitor™, please call Fisher-Price® Consumer Relations at 1-800-432-KIDS.

PROBLEM

PROBABLE CAUSE

SOLUTION

 

 

 

 

Transmitter power

Transmitter not turned ON

Turn the transmitter ON.

indicator does not light

 

 

 

Power is turned OFF

Make sure that any light switches that control power flow to the wall

 

 

 

outlet are ON.

 

 

 

 

 

Make sure house fuses and circuit breakers are ON.

 

 

 

 

AC adaptor not properly connected

Check AC adaptor jack-to-socket and plug-to-outlet connections.

 

 

 

 

AC adaptor problem

Test the transmitter using the other AC adaptor included with this product.

 

 

If the transmitter works with the other AC adaptor, contact Fisher-Price®

 

 

to replace the broken AC adaptor.

 

 

 

 

Weak or dead batteries

Replace the batteries in the transmitter with four, fresh “C” alkaline batteries

 

 

or use AC adaptor.

 

 

 

Receiver power

Receiver not turned ON

Turn the receiver ON.

indicator does not light

 

 

 

Power is turned OFF

Make sure that any light switches that control power flow to the wall

 

 

 

outlet are ON.

 

 

 

 

 

Make sure house fuses and circuit breakers are ON.

 

 

 

 

AC adaptor not properly connected

Check AC adaptor jack-to-socket and plug-to-outlet connections.

 

 

 

 

AC adaptor problem

Test the receiver using the other AC adaptor included with this product.

 

 

If the receiver works with the other AC adaptor, contact Fisher-Price®

 

 

to replace the broken AC adaptor.

 

 

 

 

Weak or dead battery

Replace the battery in the receiver with a fresh 9V alkaline battery or

 

 

use the AC adaptor.

 

 

 

No sound

Channel switches not on same

Set channel switch on transmitter and receiver to the same channel.

 

setting (channel)

 

 

 

 

 

 

Signal interference due to monitors,

Change the channel setting on both the transmitter and the receiver.

 

cordless telephones, etc.

 

 

 

 

Identify and eliminate the source of interference.

 

 

 

 

 

Test reception by moving the transmitter and/or receiver to different locations

 

 

throughout the house. Relocate the transmitter and/or receiver.

 

 

 

 

Out of range or insufficient signal

Test reception by moving the transmitter and/or receiver to different locations

 

 

throughout the house. Relocate the transmitter and/or receiver.

 

 

 

 

Volume not turned up

Adjust volume control on receiver.

 

 

 

 

Improper antenna position

Make sure the antenna on the transmitter and receiver are pointing upward.

 

 

 

 

Weak or dead batteries

Replace the battery in the receiver with a fresh 9V alkaline battery, and

 

 

the batteries in the transmitter with four “C” alkaline batteries, or use

 

 

the AC adaptors for a power source.

AC adaptor not properly connected

Check AC adaptor jack-to-socket and plug-to-outlet connections.

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Fisher-Price 71592 manual Problems and Solutions, Problem Probable Cause Solution