PROBLEMS AND SOLUTIONS GUIDE

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PROBLEM

POSSIBLE CAUSE

SOLUTION

Vehicle runs sluggishly

Undercharged battery

Charge the battery. A new battery should have been

 

 

charged for at least 18 hours before using the vehicle for

 

 

the first time. After first-time use, recharge the battery for

 

 

at least 14 hours after each use. Never charge the battery

 

 

longer than 30 hours.

 

 

Check all connectors. Make sure the battery connector

 

 

is tightly plugged into the charger connector, and that the

 

 

charger is plugged into the wall.

 

 

Make sure power flow to the wall outlet is “ON”.

 

Battery needs charging

Be sure to charge the battery after each use.

Battery is old and will not accept full charge

Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with a Power Wheels® 6 Volt (4.0 Amp/Hr.) battery with built-in thermal fuse. Do not substitute parts.

 

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing

 

 

more than one rider at one time, exceeding the 40 lb.

 

 

maximum weight capacity, or by towing objects behind

 

 

the vehicle.

 

Driving conditions are too stressful

Use only on generally level ground.

Sometimes the vehicle doesn’t

Loose wire or connector

Check all wires around the motors and all connectors to

run, but other times it does

 

make sure they are tight.

 

Motor or electrical switch damage

Contact your local Power Wheels® authorized service

 

 

center for diagnosis and repair.

When the button is pressed,

Loose wire or connector

Check all wires around the motors and all connectors

the vehicle won’t run without

 

to make sure they are tight.

a push

“Dead Spot” on motor

Contact your local Power Wheels® authorized service

 

 

 

center for diagnosis and repair.

Battery’s thermal fuse constantly

Damaged battery

Contact your local Power Wheels® authorized service

"trips", but the vehicle is not

 

center for diagnosis and repair.

overloaded nor the driving

 

 

conditions too severe

 

 

Loud clacking or grinding

Broken gears

Contact your local Power Wheels® authorized service

noise from a motor-gearbox

 

center for diagnosis and repair.

Charger gets warm during use

It is normal for some chargers to get

No action required.

 

warm during use and is not reason

 

 

for concern. Some chargers do not

If your charger does not get warm during

 

get warm during use.

use, it does not mean that it is not working properly.

Battery makes a sizzling or gurgling noise when charging

It is normal for some batteries to

No action required.

make noise and swell slightly while

 

charging and is not reason for concern.

If your battery does not make noise or swell slightly

 

during charging, it does not mean that it is

 

not accepting the charge.

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center.

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Fisher-Price K4565 owner manual Check all connectors. Make sure the battery connector

K4565 specifications

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