TROUBLESHOOTING

Before taking your camera to the repair shop, check the following table for a possible solution to the problem.

Camera

 

Problem

Cause

Action

Reference

 

page

 

 

 

 

 

No power.

The battery

Recharge the

 

 

 

pack is dead.

battery pack, or

 

 

 

 

replace with a

 

 

 

 

new battery

 

 

 

 

pack.

19, 21

Power

 

The battery

Reinsert the

 

 

 

pack has not

battery pack,

 

 

 

been inserted

making sure to

 

 

 

correctly.

orient it

 

 

 

 

correctly.

 

 

The camera

The power

Turn on the

 

 

turns off by

save function

camera again.

24

 

itself.

is operating.

 

 

 

 

 

 

 

 

An image is

The power is

Turn on the

 

 

not captured

not turned on.

camera.

 

 

when the still

 

 

 

Shooting

image

 

 

 

shooting

 

 

24

 

button or video

 

 

 

 

clip recording

 

 

 

 

button is

 

 

 

 

pressed.

 

 

 

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