Cleaning and Maintenance
WARNING: Installation and repair should be done by a qualified service person. The appliance should beinspected before each use and at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding mate- rial, pet hair, etc. It is imperative that the control compartments, burners and circulating air system be kept clean.
WARNING: The logs can be hot. Handle only when cool.
WARNING: Turn off gas and electricalpowerbeforeservicing appliance.
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.
Pilot and burner
•Remove logs and ember material before cleaning burner and replace when cleaning is complete.
•Burner and controls should be cleaned with compressed air to remove dust, dirt or lint.
•Use a vacuum cleaner or small, soft bristled brush to remove excess dust, dirt or lint.
Logs
•If you remove logs for cleaning, refer to log placement information on page 14 to properly replace logs.
•Use a vacuum cleaner to remove any carbon buildup on logs.
•Replace log(s) if broken. See Replacement Parts.
•Replace ember material periodically as needed. See Replacement Parts.
Replacement Parts
Note: Use only original replacement parts. This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call FMI PRODUCTS, LLC at
When calling, have ready:
•your name
•your address
•model and serial numbers of your heater
•how heater was malfunctioning
•purchase date
Usually, we will ask you to return the part to the factory.
Service Hints
When Gas Pressure Is Too Low
•pilot will not stay lit
•burner will have delayed ignition
•fireplace will not produce specified heat
•propane/LP gas supply may be low if using
propane/LP gas
If using propane/LP gas, you may feel your gas pressure is too low. If so, contact your local propane/LP gas supplier.
Technical Service
You may have further questions about instal- lation, operation, or troubleshooting. If so, contact FMI PRODUCTS, LLC at
You can also visit our web site at www.fmiproducts.com.
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