TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
Fireplace produces unwanted | 1. | Heater burning vapors from | 1. | Open window to ventilate |
odors. |
| paint, hair spray, glues, |
| room. Stop using odor caus- |
|
| cleaners, chemicals, new |
| ing products while heater is |
|
| carpet, etc. (See IMPOR- |
| running. |
|
| TANT statement above). |
|
|
| 2. | Low fuel supply (propane/ | 2. | Refill supply tank (propane/ |
|
| LP only). |
| LP only). |
| 3. | Gas leak. See Warning | 3. | Locate and correct all leaks |
|
| statement at top of page. |
| (see Checking Gas Connec- |
|
|
|
| tions, page 16). |
Fireplace shuts off in use (ODS | 1. | Not enough fresh air is | 1. | Open window and/or door |
operates). |
| available. |
| for ventilation. |
| 2. | Low line pressure. | 2. | Contact local natural or |
|
|
|
| propane/LP gas company. |
| 3. | ODS/pilot is partially | 3. | Clean ODS/pilot (see Cleaning |
|
| clogged. |
| and Maintenance, page 25). |
Gas odor even when control | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks |
knob is in OFF position. |
| statement at top of page. |
| (see Checking Gas Connec- |
|
|
|
| tions, page 16). |
| 2. | Control valve or gas control | 2. | Replace control valve or gas |
|
| defective. |
| control. |
Gas odor during combustion. | 1. | Foreign matter between | 1. | Take apart gas tubing and |
|
| control valve and burner. |
| remove foreign matter. |
| 2. | Gas leak. See Warning | 2. | Locate and correct all leaks |
|
| statement at top of page. |
| (see Checking Gas Connec- |
|
|
|
| tions, page 16). |
Dark residue on logs inside | 1. | Improper log placement. | 1. | Properly locate logs (see |
of their fireplace. Note: After |
|
|
| Installing Logs, page 18). |
removing all causes of residue | 2. | Drafts or other air currents | 2. | Eliminate source of drafts |
deposits, completely clean fire- |
| affecting flame pattern. |
| around heater. |
placeandapplianceoffresidue | 3. | Air holes at burner inlet | 3. | Clean out air holes at burner |
before reusing appliance. |
| blocked. |
| inlet. Periodically repeat as |
|
|
|
| needed. |
| 4. | Burner flame holes blocked. | 4. | Remove blockage. |
Log set cycles to pilot, but room | 1. | 1. | Move | |
temperature drops to a lower |
| too close to heater. |
| control unit farther away |
than ideal level before log set |
|
|
| from the heater. |
comes back on. |
|
|
|
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