24 C3493pr-0922
PROBLEMS AND SOLUTIONS GUIDE

IMPORTANT!Ifyouexperienceaproblemwithyourvehicle,firstchecktheProblemsandSolutionsGuidebelow.Ifyoustill

experienceaproblem,pleasecontactPowerWheels®ConsumerRelations,toll-freeat1-800-348-0751 between 9 AM and 7 PM

(EST)MondaythroughFriday,and11AM-5PM(EST)Saturday.Or,contactyourlocalPowerWheels® authorized service center.

Forthelocationnearestyou,pleasevisituson-lineatwww.powerwheels.com,orcall1-800-348-0751.

PROBLEM POSSIBLE CAUSE SOLUTION
Vehicledoesnotrun Underchargedbattery Chargethebattery.Anewbatteryshouldhavebeenchargedfor
atleast18hoursbeforeusingthevehicleforthersttime.
Afterrst-timeuse,rechargethebatteryforatleast14hours
aftereachuse.Neverchargethebatterylongerthan30hours.
Checkallconnectors.Makesurethechargerconnectorisplugged
intothebatteryconnector,andthatthechargerispluggedinto
thewall.
Makesurepowerowtothewalloutletis“ON”.
Chargerisnotworking Thereisnosurewaytotellifyourchargerisworkingunlessyou
haveavoltmeter.Ifyoususpectthereisaproblemwithyour
charger,contactyourlocalPowerWheels®authorizedservice
center.Theycantestyourchargerforyou.
Trippedthermalfuse EachPowerWheels®6voltbatteryhasabuilt-inthermalfuse.
Athermalfusemay“trip”andshutdownoperationofthevehicle
ifthevehicleisoverloadedorthedrivingconditionstoosevere.
Onceafusehas"tripped",removeyourfootfromthepedaland
wait25secondsbeforeoperatingthevehicleagain.Toavoid
repeatedautomaticshutdowns,donotoverloadthevehicleby
exceedingthe65lb.maximumweightcapacityorbytowing
anythingbehindthevehicle.Donotdriveuphillsorrunintoxed
objects,whichcancausethewheelstostopspinningwhilepower
isstillbeingsuppliedtothemotors.Ifathermalfusecontinually
trips,contactyourlocalPowerWheels®authorizedservicecenter.
Loosewireorlooseconnectors Checkallwiresandconnectors.Makesurethemotorharness
connectorispluggedintothebatteryconnector,andthatthere
arenoloosewiresaroundthemotors.
Deadbattery IfyourbatteryisoldorifyouhavenotfollowedBatteryCare
instructions,yourbatterymaybedead.Ifyouareunsurewhether
ornotthebatteryisdead,youcanhaveittestedatyourlocal
PowerWheels®authorizedservicecenter.
Electricalswitchdamage Theelectricalswitchescanbecomecorrodedduetoexposureto
waterormoisture,orcanjamduetoloosedirt,sandorgravel.
ContactyourlocalPowerWheels®authorizedservicecenterfor
diagnosisandrepair.
Motordamage ContactyourlocalPowerWheels®authorizedservicecenterfor
diagnosisandrepair.