Problem
Possible causes
What to do
The display on the front panel does not light up.
No sound or picture, but the front panel shows red light.
No sound or picture.
Bad picture / blocking error.
Main cable is not connected.
The receiver is in standby mode.
The satellite dish is not pointing at the satellite.
No signal or weak signal.
The satellite dish is not pointing at the satellite.
Signal is too strong.
Satellite dish is too small.
LNB noise factor too high.
The LNB is faulty.
Check that the main cable is plugged into the power socket.
Press the standby button.
Adjust the dish. Check the signal level in the Antenna Setup menu.
Check the cable connections, LNB and other equipment connected between the LNB and the receiver, or adjust the dish.
Adjust the dish.
Connect a signal attenuator to the LNB input.
Change to a larger dish.
Change to an LNB with lower noise factor.
Change the LNB.
The picture is not showed on the screen, when switching on.
There is interference on your digital satellite channels, an existing terrestrial channel or video signal.
The RCU is not working.
The sy ste m is co nnected by RF lea ds.
The system is connected by RF leads and the output channel of the receiver interferes with an existing terrestrial channels or Video signal.
Battery exhausted.
RCU is incorrectly aimed.
Ch eck the UH F cha nnel fixe d in yo ur sys tem an d tune the UH F cha nnel properly.
Change the receiver output channel to a more suitable channel, or connect the system by SCART leads.
Change the batteries.
Aim RCU at the receiver , or check that nothing blocks the front panel.
Note : If you have tried all of the actions suggested above, without solving the problem, please contact your dealer or service provider.
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