BEFORE YOU CALL
Sound And Noise
Louder sound levels | * Modern refrigerators have | * This is normal. When the surrounding noise level is low, you |
whenever refrigerator | increased storage capacity and | might hear the compressor running while it cools the interior. |
is on. | more stable temperatures. They |
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| require heavy duty compressors. |
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Louder sound levels | * Refrigerator operates at higher |
when compressor | pressures during the start of the |
comes on. | ON cycle. |
*This is normal. Sound will level off or disappear as refrigerator continues to run.
Popping or cracking * | Metal parts undergo expansion and * | This is normal. Sound will level off or disappear as refrigerator | |
sound when | contraction, as in hot water pipes. |
| continues to run. |
compressor comes on. * | Refrigerant (used to cool | * | This is normal. |
Bubbling or gurgling | refrigerator) is circulating |
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sound. | throughout the system. |
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Vibrating or rattling noise.
* Refrigerator is not level. It rocks | * Level the refrigerator. Refer to “LEVELING” section. |
on the floor when it is moved |
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slightly. |
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* Floor is uneven or weak. | * Ensure floor can adequately support refrigerator. Level the |
| refrigerator by putting wood or metal shims under part of the |
| refrigerator. |
*Refrigerator is touching the wall. *
Water / Moisture / Frost Inside Refrigerator
Moisture forms on inside refrigerator walls.
*Weather is hot and humid, which increases internal rate of frost buildup.
*Door is slightly open.
*Door is kept open too long.
*This is normal.
*See “DOOR PROBLEMS”.
*Open the door less often.
Odor In Refrigerator
Odors in refrigerator. * Interior needs to be cleaned.
*Foods with strong odors are in the refrigerator.
*Clean interior with sponge, warm water, and baking soda. Replace air filter.
*Cover the food tightly.
Door Problems
Door will not close. | * | Refrigerator is not level. It rocks on * | This condition can force the cabinet out of square and misalign | |
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| the floor when it is moved slightly. |
| the door. Refer to “LEVELING” section. |
| * | Floor is uneven or weak. | * | Ensure floor can adequately support refrigerator. Level the |
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| refrigerator by putting wood or metal shims under part of the |
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| refrigerator. |
Lighting Problems
Light bulb is not on. * The light bulb is burned out.
*No electric current is reaching the refrigerator.
*Control is in Sabbath mode (Sb is displayed on control)
*Follow directions under “INTERIOR LIGHTING” section.
*See “Refrigerator DOES NOT RUN”.
*Depress TEMP MODE key and CONTROL LOCK key for 3 seconds.
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