Solutions to common problems • BEFORE YOU CALL

 

 

 

 

Problem

Solution

 

 

Poor baking results.

• Many factors affect baking results. Make sure the proper oven rack position is

 

used. Center food in the oven and space pans to allow air to circulate. Allow

 

the oven to preheat to the set temperature before placing food in the oven. Try

 

adjusting the recipe's recommended temperature or baking time. If you feel

 

the oven is too hot or cool, see “Adjusting Oven Temperature” section in this

 

Use & Care Guide.

 

 

Entire appliance does not operate.

• The time of day is not set. The time of day must first be set in order to

 

operate the oven. See “Setting the clock” in the Setting oven controls

 

section.

 

• Make sure cord/plug is plugged correctly into outlet.

 

• Service wiring is not complete. Contact your dealer, installing agent or

 

authorized service agent.

 

• Electrical power outage. Check house lights to be sure. Call your local

 

electric company for service.

 

 

Oven portion of appliance does not

• Be sure the oven controls are set properly for the desired cooking feature.

operate.

See Setting Oven Controls in this manual or see “Entire appliance does

 

not operate” in this checklist.

 

 

Surface burners do not ignite.

• Surface control knob was not completely turned to LITE. Push in & turn the

 

surface control knob to LITE until burner ignites and then turn control knob

 

to desired flame size.

 

• Burner ports are clogged. With the burner OFF, use a small-gauge wire or

 

needle to burner head slots and ignition ports. See “Cleaning the cooktop

 

and surface burners” in the Care & Cleaning section for additional

 

cleaning instructions.

 

• Range power cord is disconnected from outlet (electric ignition models

 

only). Be sure power cord is securely plugged into the power outlet.

 

• Electrical power outage (electric ignition models only). Burners can be lit

 

manually. See section on Setting Surface Controls.

 

 

Surface burner flame only part way

• Burner slots or ports are clogged. With the surface burner OFF, clean ports

around burner cap.

with a small-gauge wire or needle.

 

• Moisture is present after cleaning. Lightly fan the flame & allow burner to

 

operate until flame is full. Dry the surface burners thoroughly following the

 

instructions under “Cleaning the cooktop and surface burners” provided in

 

the Care & Cleaning section.

Surface burner flame is orange.

Dust particles in main gas line. Allow the burner to operate a few minutes until flame turns blue. In coastal areas, a slightly orange flame is unavoidable due to salt air.

Self-cleaning cycle does not work.

Oven control not set properly. Follow instructions under Self-cleaning.

 

Self-Cleaning cycle was interrupted. Follow steps under "Stopping or

 

 

Interrupting a Self-cleaning cycle" under Self-cleaning.

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Frigidaire 316901202, DGGF3042KF-PKG manual Problem Solution, Care & Cleaning section