Avoid Service Checklist
OCCURRENCE
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
POSSIBLE CAUSE/SOLUTION
Surface burners do not light.
Surface control knob has not been completely turned to LITE. Push in and turn the surface control knob to LITE (until burner ignites) and then turn the surface control knob to the desired flame size.
Burner ports are clogged. Clean burners. See "To Clean the Burner Grates, Contoured Burner Pans, Burner Cap Assembly, and Burner Base" under General Cleaning. With the burner off, use a
Electrical Power outage. Check house lights to be sure. Call your local electric company for service. Surface burners can be lit manually. See Setting Surface Controls in this Owner's Guide.
Gas supply is turned off. Turn gas supply on.
Power supply cord not plugged into outlet.
Surface burner flame burns half way around.
Burner ports or slots are clogged. With the burner off, clean by using a
Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until flame is full. Dry the burners thoroughly following instructions under
General Cleaning.
Surface burner flame is orange.
Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
Salt air in coastal areas. A slightly orange flame is unavoidable.
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