| Before you call (Solutions to Common Problems) | ||
|
|
| |
OCCURRENCE | POSSIBLE CAUSE/SOLUTION | ||
|
|
| |
Brown streaks and | Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See Ceramic- | ||
specks on ceramic | Glass Cooktop section in this Owner’s Guide. | ||
glass cooktop | Cleaning materials not recommended for | ||
surface. | |||
recommended cleaners and cleaning method. See | |||
| |||
| Owner’s Guide. | ||
|
|
| |
Areas of | Mineral deposits from water and food. Wet surface with water and sprinkle on a cooktop | ||
discoloration on | cleaning creme. Scrub with a clean damp paper towel until the stain disappears. Wipe | ||
ceramic glass | remaining paste away, then apply a small amount of cooktop cleaning creme and polish with | ||
cooktop surface. | a clean paper towel. Use cookware with clean, dry bottoms. See | ||
| section in this Owner’s Guide. | ||
|
|
| |
Drip bowls are | Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion. | ||
pitting or rusting. | Remove and wash drip bowls as soon as possible after a spillover. | ||
| Normal environment. Houses along sea coast are exposed to salt air. Protect bowls as much | ||
| as possible from direct exposure to salt air. |
Drip bowls turning color or distorted out of shape.
Bottom surface of cookware extends beyond surface elements and touches cooktop surface. This can cause high enough temperatures to discolor the drip bowls. DO NOT use cookware of this type. Pan sizes should be matched to the size of the element. Replacement drip bowls may be purchased from your dealer.
Surface elements not seated properly in terminal. Turn control to OFF. Be sure surface element is COOL. Lift out surface element properly, following instructions under General
Cleaning.
Incorrect control is on. Be sure the correct control for the element to be used.
15