BEFORE YOU CALL • Solutions to common problems
Problem | Solution |
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Poor baking results. | • Many factors affect baking results. Make sure the proper oven rack position |
| is used. Center food in the oven and space pans to allow air to circulate. |
| Allow the oven to preheat to the set temperature before placing food in the |
| oven. Try adjusting the recipe's recommended temperature or baking time. |
| If you feel the oven is too hot or cool, see “Adjusting Oven Temperature” |
| section in this Use & Care Guide. |
|
|
Appliance is not level. | • Be sure floor is level, strong & stable enough to adequately support range. |
| • If floor is sagging or sloping, contact a carpenter to correct the situation. |
| • Poor installation. Place oven rack in center of oven. Place a level on the |
| oven rack. Adjust leveling legs at base of appliance until the rack is level. |
| • Kitchen cabinet alignment may make range appear not level. Be sure |
| cabinets are square & have sufficient room for appliance clearance. |
Cannot move appliance easily. Appliance must be accessible for service.
•Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible.
•Carpet interferes with appliance. Provide sufficient space so appliance can be lifted over carpet.
Surface element too hot or not hot | • Incorrect control setting. Be sure the correct control is ON for the element that |
enough. | you are attempting to use. |
|
|
Surface element does not heat. | • Lightweight or warped pans used. Use only flat, evenly balanced, medium |
| or heavyweight cookware. Flat pans heat better than warped pans. |
| Cookware materials and weight of the material affect heating. Heavy & |
| |
| foods may burn easily. |
|
|
Entire appliance does not operate. | • The time of day is not set. The time of day must first be set in order to |
| operate the oven. See “Setting the clock” in the Setting Oven Controls |
| section. |
| • Make sure cord/plug is plugged correctly into outlet. |
| • Service wiring is not complete. Contact your dealer, installing agent or |
| authorized service agent. |
| • Electrical power outage. Check house lights to be sure. Call your local |
| electric company for service. |
|
|
Oven portion of appliance does not | • Be sure the oven controls are set properly for the desired cooking feature. |
operate. | See Setting Oven Controls in this manual or read the instructions “Entire |
| appliance does not operate” in this checklist. |
Oven light does not work.
•Be sure the light is secure in the socket. Also see “Replacing the oven light” section.
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