Solving Problems

 

 

Common Problems and Solutions

 

Problems with the 802.3 Network

 

Table 9 describes possible problems you may encounter with the 802.3 net-

 

work and offers solutions.

Table 9

Problems with the 802.3 Network

 

 

 

 

 

Problem

Solution

 

 

 

 

 

 

Cannot reach other sys-

Check the network connector on the back of the system unit.

 

 

tems on the network.

Make sure that the network cable or transceiver is fastened

 

 

Applications that rely on

securely to the connector.

 

 

the network will not run.

 

 

 

 

 

 

 

Network Auto-Negotia-

The following can cause Auto-Negotiation failure:

 

 

tion fails. Systems can-

• Non-Category 5 cabling. Cabling must be installed by

 

 

not connect or establish

 

 

certified installers.

 

 

link.

 

 

 

 

 

(Models 132L+/B180)

• Improper cable termination.

 

 

 

• Maximum cable lengths exceeded.

 

 

 

• Incompatibility/Interoperability problems between LAN

 

 

 

devices.

 

 

 

Check the cabling and interfaces for proper installation and

 

 

 

operation. If you know the speed/duplex settings for the

 

 

 

connection device, you can also manually set the worksta-

 

 

 

tion LAN interface setting using the Boot Console Iterface,

 

 

 

see “Configure and Display LAN Settings (B132L+/B180L

 

 

 

Only)” on page 222.

 

 

 

When the workstation fails to establish a link using the

 

 

 

LAN-TP(RJ45) connector, the workstation automatically

 

 

 

switches from the LAN-TP(RJ45) connector to the AUI

 

 

 

connector. You can manually set the LAN interface to the

 

 

 

AUI connector using the Boot Console Interface, see “Con-

 

 

 

figure and Display LAN Settings (B132L+/B180L Only)”

 

 

 

on page 222.

 

 

 

 

 

 

If problem persists, contact your system administrator or call your designated service

 

 

representative.

 

 

 

 

 

 

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