Troubleshooting | HP B180L, B132L, B160L guide

Using Your CD-ROM Drive

Troubleshooting

Troubleshooting

If you have trouble with any of these procedures for using your CD-ROM drive, see Chapter 6 of this book, “Solving Problems.”

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HP B180L, B132L, B160L manual Troubleshooting

Contents

HP Part No. A4190-90023 Edition E0997 Model B132L/B132L+/B160L/B180L Owner’s GuidePage Contents Contents Using Your Digital Data Storage DDS Tape Drive Using Your 3.5-Inch Floppy Disk Drive Changing Your Workstation’s Hardware Conﬁguration Viii Boot Console Interface Displaying the Current Memory Conﬁguration 214 Figures Xii Xiii Tables Preface Release Documents Safety and Regulatory StatementsAudience A4190-90023 E0997 First printing Related ManualsRevision History To order manuals, please contact your local sales ofﬁce Literal values Documentation Conventions Problems, Questions, and Suggestions Page System Overview System Overview Product Description B Class workstations have the following key features Product Description System Unit Front Panel Controls System Unit Front Panel Controls and LEDs Power LED lights when the system unit power is on System Power SwitchPower LED Use the Power switch to power the system unit on and off Next to the system LEDs are the following audio controls Audio ControlsRemovable Storage Devices System Unit Rear Panel Connectors System Unit Rear Panel Connectors Security Loop Audio Connectors THD w nominal load Signal to NoiseMax Output Level/Impedance Output Impedance PS/2 Keyboard and Mouse Connectors Keyboard ConnectorsHP Parallel I/O Connector Network Connectors Serial I/O Pins Pin No Signal Description Serial I/O ConnectorsScsi Connectors TOC Button Power Cord Connector Pointing Devices MonitorsKeyboard Operating System Overview Usr/sbin/lanscan Important Information You Need to RecordYou will see a table similar to Table IP Address and Subnetwork Mask Information Sample Lanscan Command Table Telnet RloginNetworking Overview Mail Man ftp Man rloginFtp Rcp Networking Overview Using Your CD-ROM Drive Using Your CD-ROM Drive CD-ROM Drive CD-ROM Drive and CD-ROM Media Descriptions CD-ROM Drive Controls and Features Controls and Features Control/Feature Purpose CD-ROM Drive Operating Controls and Features Caring for CD-ROM Discs CD-ROM Media CD-ROM Disc Tray Operating the CD-ROM DriveLoading and Unloading a CD-ROM in the Disc Tray Disc Tray Description Placing a CD-ROM Disc in a Horizontally Mounted Drive Loading a CD-ROM Disc in a Horizontally Mounted Drive Removing a CD-ROM Disc From a Horizontally Mounted Drive Unloading a CD-ROM Disc in a Horizontally Mounted Drive Releasing the Disc Holder Retainers To load a disc in the CD-ROM drive, follow these stepsLoading a CD-ROM Disc in a Vertically Mounted Drive Placing a CD-ROM Disc in a Vertically Mounted Drive Removing a CD-ROM Disc From a Vertically Mounted Drive Unloading a CD-ROM Disc in a Vertically Mounted Drive Usr/sbin/ioscan -d sdisk Return If you receive this message, go to , Solving ProblemsVerifying the CD-ROM Drive Operation Mounting and Unmounting a CD-ROM Disc Mounting a CD-ROM Disc Using SAM Following screen messages appear System Administration Manager window opens. Double-click onClick on OK Following screen message appears Unmounting a CD-ROM Disc Using SAMDisks and File Systems window opens. Double-click on CD-ROM Window with the following message opens Reading the Busy Light Defective disc Troubleshooting Troubleshooting Using Your Digital Data Storage DDS Tape Drive Using Your Digital Data Storage DDS Tape Drive DDS-2 DDS Tape Drive and Data Cassette DescriptionsDDS Drive Storage Capacities DDS-2 Drive Controls and Indicators Controls and IndicatorsDDS-DC Early Model Drive Controls and Indicators DDS-DC Later Model Drive Controls and Indicators DDS-DC Early Model Tape Drive LED Display Codes LEDs LED Warning Conditions DDS-DC Later Model and DDS-2 Tape Drive LED Display Codes Media Life Data Cassettes Media Restrictions Cleaning the Tape Heads Setting the Write-Protect Tab on a DDS Tape Setting the Write-Protect Tab on a Data Cassette Loading and Unloading a Data Cassette Operating the DDS Tape DriveLoading and Unloading a Data Cassette Usr/sbin/ioscan -d stape Verifying the DDS Tape Drive Operation Using Device Files Writing to a Data Cassette Archiving Data Tar -tvf /dev/rmt/devicefile Restoring Files from a Data Cassette to Your SystemListing the Files on a Data Cassette Man tar Further Command Information Ordering Information Using Your 3.5-Inch Floppy Disk Drive Using Your 3.5-Inch Floppy Disk Drive Setting the Write-Protect Tab on a Floppy Diskette Using the Floppy DisketteSetting the Write-Protect Tab on a Diskette Inserting and Removing a Floppy Diskette Inserting and Removing a Diskette Sbin/ioscan Verifying the Floppy Drive ConfigurationOperating the Floppy Drive Disks and File Systems Disks and File Systems window opens Mediainit -i 2 devicefile Formatting a New Diskette Restoring Files from a Floppy Diskette to Your System Transferring Data To and From a Floppy DisketteSaving Files to a Floppy Diskette Tar -tvf deviceﬁle Listing the Files on a Floppy Diskette For More Information Configuring the Floppy Driver Troubleshooting Solving Problems Solving Problems Problem Solution Common Problems and SolutionsProblems with Powering Up the System Power Up Problems Problems Loading and Booting the Operating System Problems Loading and Booting the Operating System Problems with the 802.3 Network Problems with the 802.3 NetworkWork and offers solutions Problems Using a Hard Disk Drive Problems Using a Hard Disk Drive Problems Using the CD-ROM Drive Problems Using the CD-ROM DriveDescribes a possible problem you may encounter when you use CD-ROM drive and offers a solution Problems Using the DDS Tape Drive Problems Using the DDS Tape Drive Problems Using the Floppy Disk Drive Problems Using the Floppy Disk DriveDisk drive and offers a solution System Unit Front Panel LEDs LED Error Codes Likely cause SIMMs or processor board LED Error Codes Dealing with a Boot Failure Man cstm Man mstm Man xstm Running System Verification Tests Cstm verify all Cstm Usr/sbin/insf Device VerificationUsr/sbin/ioscan -fun Man ioscan Safety and Regulatory Statements Safety and Regulatory Statements Declaration of Conformity Declaration of Conformity For EN55022 or Cispr 22 Applications Special Video Configuration Statements Federal Communications Commission FCC Emissions Regulations Vcci Class 2 ITE Emissions Regulations Compliance Regulation On Noise Declaration For Machines -3. Gsgv Acoustics Electrostatic Discharge ESD Precautions This equipment conforms to the following safety standards Safety Statement Visible LEDs Laser Safety Statement U.S.A. Only 103 104 Changing Your Workstation’s Hardware Configuration Also, read the ESD Precautions in Appendix a of this guide Usr/sbin/ioscan -f Checking the Scsi IDs 108 Preparing Your Workstation Removing the Floor Stand Removing Main Tray Assembly Removing the Main Tray Assembly Replacing the Main Tray Assembly Replacing the Main Tray Assembly 113 Installing Storage Devices Preparing to Install Your Storage Device CD-ROM Front Removing the Memory Retainer Removing the Storage Tray Fwscsi Disconnecting the Storage Tray Assembly Removing the Storage Tray Assembly Removing the Storage Tray Cover Removing the Storage Tray Cover Removing a Disk Filler Panel Installing a CD-ROM or a DDS-Format Tape Drive Installing a CD-ROM or DDS Tape Removing the Floppy Filler Panel Installing a Floppy Drive Installing the Floppy Disk Drive Connecting the Floppy Drive Data Cable Disconnecting the Floppy Drive Cable Installing a Hard Disk Drive in Position 2 Front Position Removing the Floppy Disk Drive Assembly Installing a Hard Disk Drive in Position 2 Front Position Replacing the Floppy Drive and Carrier 130 Installing a Hard Disk Drive in Position 1 Rear Position Installing a Hard Disk Drive in Position 1 Rear Position Replacing the Storage Tray Cover Replacing the Storage Tray Cover Replacing the Storage Tray Installing the Storage Tray Assembly Connecting the Storage Tray Cables Usr/sbin/sam Configuring a Hard Disk Drive 136 Installing Additional memory Memory Module Location Removing Memory ModulesPerform the following steps to remove memory modules 139 Removing a Memory Module Perform the following steps to install memory modules Installing Memory Modules 142 Installing Memory Modules Cache Boards Location Removing Cache Boards Removing a Cache Board Installing Second Level Cache Boards Installing Cache Boards Option Slots from Outside the System Unit Installing a PCI, EISA, or GSC Option Board Graphics Adapter Considerations Special Video Configuration Statements Graphics Paths Graphics Configuration Restrictions Removing the Option Board Support Bracket and Blank Plate Installing the Option Board Installing a PCI, EISA, or GSC Option Board Removing the PCI Adapter Replacing the Option Board Support Bracket Replacing the Battery 156 157 Removing the Battery 159 160 Installing the Optional Egram Module Installing the Optional Egram Enhanced Graphics RAM ModulePerform the following procedure to install the Egram module 162 Installing the Optional FWD Scsi Controller 164 Removing the Blank Plate Installing the FWD Scsi Cable 167 Changing Your Monitor Type Setting the Monitor Type from the Boot Console InterfaceSetting the Monitor Type at Power On Changing the Console to External Terminal 170 Scsi Connections 172 Ultra, Wide-SE Scsi Bus DifferencesFast, Wide Priority Address Bus Cables Scsi Restrictions 176 Narrow-SE Scsi Bus Configuration Constraints Connectors and TerminatorsScsi Configuration Constraints Type FWD Scsi devices do not work with NSE Scsi devicesShows the conﬁguration constraints for each FWD Scsi device Ultra Wide Single-Ended Scsi Bus Conﬁguration Constraints Ultra, Wide Single-Ended Scsi Bus Configuration ConstraintsDevice type NSE Scsi Bus Length Determining Scsi Bus Length Bus Length Worksheet for NSE Scsi Bus FWD Scsi Bus Length Bus Length Worksheet for FW Scsi Bus External Ultra, Wide-SE Scsi Bus Length Uwse Scsi Bus Length Worksheet for UW Scsi Bus External Assigning Scsi Device IDs NSE Scsi Device IDs External Device Drives FWD Scsi IDs Ultra, Wide-SE Scsi IDs 189 Scsi Port Connection Connecting to the Scsi PortsSystem contains three 3 external Scsi connectors Rear Panel Scsi Connectors without Terminators 191 192 Boot Console Interface 194 Boot Console Interface Features 196 197 198 199 To access the boot console interface, follow these steps Accessing the Boot Console Interface Booting Your Workstation ISL hpux /stand/vmunix.prev Where devicetype is one of the following Searching for Bootable Media Resetting Your Workstation Displaying and Setting Paths Type Speciﬁcation Format Mnemonic Style Notation 207 Monitor Displaying and Setting the Monitor TypeMonitor Command Correct usage for setting the graphics conﬁguration is This places you in the Conﬁguration Menu. From here, enter Displaying the Current Monitor Configuration Setting the Monitor Type 211 To restart the monitor selection process, press TAB 213 This places you in the Information Menu. From here type Displaying the Current Memory Configuration Memory Information Sample Module Information Iodc Iodc Displaying the Status of the System I/O Where state is on or off Setting the Auto Boot and Auto Search Flags Autosearch searches for devices in the following order Secure on Secure off Displaying and Setting the Security ModeTo set the SECure ﬂag on or off, enter one of the following Secure To enable fastboot, type the following at the prompt Displaying and Setting the Fastboot ModeTo disable fastboot, type the following at the prompt Address is for the system’s built-in LAN Displaying the LAN Station Address Configure and Display LAN Settings B132L+/B180L Only 223 Displaying System Information Displaying PIM Information 226 Glossary Bootstrap service See boot Control key sequence a keystroke Cluster. See also cluster, cluster client, cluster server 229 230 Pathname Iconify See iconize Workstation, diskless workstation, workstation Option See command optionMouse pointer See pointer Scsi See Small Computer System In- terface Root See superuser 235 Working directory See current work- ing directory System name See internet protocol addressUtility See utility program 237 238 Index Index 241 242