BEFORE YOU CALL (Solutions to Common Problems)

IMPORTANT

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE

POSSIBLE CAUSE/SOLUTION

 

 

Range is not level.

Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust

 

leveling legs at base of range until the rack is level. When range is level, cooktop may

 

appear out of alignment if countertop is not level.

 

Weak, unstable floor. Be sure floor is level and can adequately support range. If floor is

 

sagging or slopping, contact a carpenter to correct the situation.

 

Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are

 

square and have sufficient room for range clearance.

Cannot move

Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.

appliance easily.

 

Contact builder or installer to make appliance accessible.

Appliance must

 

be accessible for

Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.

service.

 

Entire range or oven

Make sure cord/plug is plugged tightly into outlet.

does not operate.

 

Service wiring is not complete. Call an authorized servicer.

 

 

 

 

Electrical power outage. Check house lights to be sure. Call your local electric company for

 

service.

Oven control beeps

Electronic control has detected a fault condition. Press CANCEL to clear the display and

and displays any F

stop beeping. Reprogram oven. If fault recurs, record fault number. Press CANCEL and call

code error (ex.: F10)

an authorized servicer for assistance.

Oven light does not

Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide.

work.

 

Electrical power outage. Check house lights to be sure. Call your local electric company for service.

 

 

 

Surface unit does

No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate" in

not heat.

this Before you Call checklist.

 

 

 

Incorrect control setting. Make sure the correct control is on for the surface unit to be used.

Surface units too hot or not hot enough.

Incorrect control setting. Make sure the correct control is on for the surface unit to be used.

Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

Metalmarks.

Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on

 

cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.

 

"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.

 

 

Scratches or

Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be

abrasions on

sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not

cooktop surface.

affect cooking and will become less visible with time.

 

 

 

Cleaning materials not recommended for ceramic-glass cooktop have been used. See

 

"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.

 

 

 

Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.

 

 

Brown streaks or

Boilovers are cooked onto surface. Use razor blade scraper to remove soil. "Cooktop

specks.

Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.

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Frigidaire FPEF4085KF important safety instructions Occurrence Possible CAUSE/SOLUTION