Problems and Solutions

Problem

Solution

Pictures are mottled.

This is normal when slow shutter speeds are selected at high temperatures and does not indicate

a malfunction.

 

Vertical lines appear in

The camera has been used continuously at high temperatures. Turn the camera off and wait for

pictures.

it to cool down.

“Smear”in the form of

Vertical purple or white lines may appear after the camera has been used continuously at high

vertical purple or white

temperatures or when a very bright object is in the frame; this phenomenon is common to all CCD

lines appears in the

image sensors and does not indicate a malfunction. These lines are recorded in movies but do not

display.

appear in photographs. Avoid framing bright objects when filming movies.

Playback

Problem

 

Solution

Pictures are grainy.

The pictures were taken with a different make or model of camera.

Playback zoom is unavail-

The pictures were created using ORESIZE or with a different make or model of camera.

able.

 

 

No sound in movie

•

Playback volume is too low: Adjust playback volume (P76).

•

The microphone was obstructed: Hold the camera correctly during recording (P17, 43).

playback.

•

The speaker is obstructed: Hold the camera correctly during playback (P45).

 

Selected pictures are not

Some of the pictures selected for deletion are protected. Remove protection using the device with

deleted.

which it was originally applied (P70).

File numbering is

The battery-chamber cover was opened while the camera was on. Turn the camera off before

unexpectedly reset.

opening the battery-chamber cover (P13).

88

Troubleshooting