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Problem Cause Remedy
Cant use the flash to
take pictures.
The flash is set to Suppressed Flash
mode (The flash is closed).
The shutter button was pressed while the
flash was charging.
Pop the flash up. (The flash cannot be
used in some modes (P.41). Select a
mode in which the flash can be used.)
Wait until charging is completed before
pressing the shutter button.
The flash will not charge. No compatible SmartMedia is loaded.
The camera is set to Suppressed Flash
mode.
The battery is exhausted.
Load a new SmartMedia, erase a frame,
or remove the write-protection.
Set the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
Load a new fully charged battery.
The playback image is
too dark even though I
used the flash.
The subject is too far away.
The flash was covered by your finger.
Move closer to the subject.
Hold the camera correctly.
The image is blurred. The lens is dirty
The lens is zoomed to telephoto in Macro
mode.
The photographed subject was too dark.
Clean the lens.
Cancel Macro mode.
Try standing about 2 m (6.6 ft.) from your
subject to take the picture.
Cant format the
SmartMedia.
The SmartMedia is write-protected. Remove the write-protection.
(Peel off the write-protect sticker.)
There are dot-shaped
aberrations on the image.
The shot was taken with a shutter speed
slower than 1/4 second.
This is characteristic of CCDs and does
not indicate a fault.
Troubleshooting eIf you think the camera is faulty, check the following once more.
Problem Cause Remedy
No power. The battery is exhausted.
The AC power adapter plug has come
out of the power outlet.
Load a new fully charged battery.
Plug the adapter back in.
Power cuts out during
operation.
The battery is exhausted. Load a new fully charged battery.
Battery runs out quickly. Camera is being used in extremely cold
conditions.
The terminals are soiled.
The battery is flat.
Put the battery in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
Wipe the battery terminals with a clean,
dry cloth.
Load a new battery.
No photograph is taken
when the shutter button
is pressed.
No SmartMedia is loaded.
The SmartMedia is fully recorded.
The SmartMedia is write-protected.
The SmartMedia is not formatted.
The SmartMedia contact area is soiled.
The SmartMedia is damaged.
The Auto Power Save function has
switched the camera off.
The battery is exhausted.
Load a SmartMedia.
Load a new SmartMedia or erase a
frame.
Remove the write-protection.
Format the SmartMedia.
Wipe the SmartMedia contact area with a
clean dry cloth.
Load a new SmartMedia.
Switch the camera on.
Load a new fully charged battery.