Problems and Solutions

■Connections/Miscellaneous

Problem

Solution

•The camera is not properly connected: Connect the camera properly (P62).

No picture or sound. • Input on the television is set to “TV”: Set input to“HDMI”.

•The volume on the TV is too low: Adjust the volume.

The computer does not

Be sure the camera and computer are correctly connected (P70).

recognize the camera.

 

 

Can not transfer RAW or

Use the bundled software to transfer pictures (P67).

JPEG fi les to computer.

 

 

Pictures can not be

• The camera is not properly connected: Connect the camera correctly (P63).

printed.

•

The printer is off: Turn the printer on.

Only one copy is printed/

The printer is not PictBridge compatible.

the date is not printed.

 

 

 

•

Temporary camera malfunction: Remove and reinsert the battery (P10) or disconnect and

The camera is

 

reconnect the AC power adapter/DC coupler.

unresponsive.

•

The battery is exhausted: Charge the battery (P8) or insert a fully-charged spare battery

 

 

(P10).

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Troubleshooting