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Problem Cause Remedy
Nothing happens when I
use the Mode dial.
iCamera malfunction.
iThe batteries exhausted.
iBriefly remove the batteries or
disconnect the AC power adapter. Then
reload the batteries or reconnect the AC
power adapter and try again.
iReplace with new batteries.
When the camera is
connected to a personal
computer (PC), the shot
image appears on the
camera's LCD monitor.
iThe special USB cable is not connected
correctly to the PC or camera.
iThe PC is not switched on.
iSet up the camera and USB cable
correctly.
iSwitch the PC on.
The camera no longer
works correctly.
iThe camera has suffered an unforeseen
problem.
iRemove the batteries briefly and then
reload the batteries and try again.
The ERASE ALL function
does not erase all the
frames.
Frame erase does not
erase the frame.
iSome frames may be protected. iUnprotect frames using the camera on
which the protection was first applied.
Troubleshooting eIf you think the camera is faulty, check the following once more
Problem Cause Remedy
Can’t use the flash to
take pictures.
iThe flash is set to Suppressed Flash
mode.
iYou pressed the shutter button while the
flash was charging.
iThe battery is exhausted.
iSet the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
iWait until charging is completed before
pressing the shutter button.
iReplace with new batteries.
The playback image is
too dark even though
the flash was used.
iThe subject is too far away.
iYour fingers are obscuring the flash or
flash control sensor.
iMove closer to the subject.
iHold the camera correctly.
The image is blurred. iThe lens is dirty.
iThe photographed subject was too dark.
iClean the lens.
iTry standing approx. 2 m (6.6 ft.) from
your subject to take the picture.
There is speckling on
the image.
iThe shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
iThis is a characteristic of CCDs and does
not indicate a camera fault.
Can’t format the xD-
Picture Card.
iThe xD-Picture Card contact area is
soiled.
iWipe the xD-Picture Card contact area
with a clean dry cloth.