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Troubleshooting Possible causes Solutions
Can’t use the flash to
take pictures.
iThe flash is set to Suppressed Flash
mode.
iYou pressed the shutter button while the
flash was charging.
iThe batteries are exhausted.
iSet the flash mode to Auto, Red-Eye
Reduction or Forced Flash mode.
iWait until charging is completed before
pressing the shutter button.
iFit new or fully charged battery.
The playback image is
too dark even though
the flash was used.
iThe subject is too far away.
iYour fingers are obscuring the flash or
flash control sensor.
iMove closer to the subject.
iHold the camera correctly.
The image is blurred. iThe lens is dirty.
iYou photographed a distant subject with
the macro selector switch set to “E”.
iClean the lens.
iCancel Macro mode.
There is speckling on
the image.
The shot was taken with a slow shutter speed
(long exposure) in a high-temperature
environment.
This is a characteristic of CCDs and does
not indicate a camera fault.
Can’t format the
xD-Picture Card.
The xD-Picture Card contact area is
soiled.
Wipe the xD-Picture Card contact area
with a clean dry cloth.
Troubleshooting eIf you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
No power. iThe batteries are exhausted.
iThe AC power adapter plug has come out
of the power outlet.
iFit new or fully charged batteries.
iPlug the adapter back in.
Power cuts out during
operation.
The batteries are exhausted. Fit new or fully charged batteries.
Battery runs out quickly. iYou are using the camera in extremely
cold conditions.
iThe terminals are soiled.
iThe batteries are flat.
iPut the batteries in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
iWipe the battery terminals with a clean,
dry cloth.
iFit new batteries.
No photograph is taken
when the shutter button
is pressed.
iNo xD-Picture Cardis inserted.
iThe xD-Picture Cardis fully recorded.
iThe xD-Picture Cardis not formatted.
iThe xD-Picture Card contact area is
soiled.
iThe xD-Picture Cardis damaged.
iThe Power Save function has switched
the camera off.
iThe battery is exhausted.
iInsert an xD-Picture Card.
iInsert a new xD-Picture Card or erase
some unwanted frames.
iFormat the xD-Picture Card.
iWipe the xD-Picture Card contact area
with a clean dry cloth.
iInsert a new xD-Picture Card.
iSwitch the camera on.
iFit new or fully charged batteries.