Troubleshooting
| Problem | Possible cause | Solution | Page | ||
|
| Memory is full. | Insert a new memory card or delete pictures. | 8, 45 |
|
|
| No picture is | Memory is not formatted. | Format the memory card or internal memory. | 89 |
|
|
| taken when the | There is dirt on the memory card contacts. | Clean the contacts with a soft, dry cloth. | — |
| |
Taking | shutter button is | The memory card is damaged. | Insert a new memory card. | 8 |
|
|
pressed. |
|
|
|
|
| |
The battery is exhausted. | Insert a fresh or | 6 |
|
| ||
pictures |
|
| ||||
|
| The camera has turned off automatically. | Turn the camera on. | 11 |
|
|
| The monitor |
| The monitor may darken while the flash |
|
|
|
| goes dark after | The flash has fired. | 28 |
|
| |
| charges. Wait for the flash to charge. |
|
| |||
| shooting. |
|
|
|
| |
|
|
|
|
|
| |
|
|
|
|
|
|
|
| The camera does | The subject is close to the camera. | Select macro mode. | 27 |
|
|
Focus | The subject is far away from the camera. | Cancel macro mode. |
|
| ||
| not focus. |
|
|
|
|
|
| The subject is not suited to autofocus. | Use focus lock. | 22 |
|
| |
|
|
|
| |||
EXR AUTO | Image size varies | S is selected for o IMAGE SIZE. | Select another image size or shooting mode. | 32, 34, |
|
|
from shot to shot. | 64 |
|
| |||
|
|
|
|
|
|
|
| Face detection | Intelligent Face Detection is not available | Choose a different shooting mode. | 32 |
|
|
| not available. | in the current shooting mode. |
|
| ||
|
|
|
|
| ||
|
|
|
|
|
|
|
|
| The subject’s face is obscured by | Remove the obstructions. |
|
|
|
|
| sunglasses, a hat, long hair, or other objects. |
|
|
| |
Intelligent |
| The subject’s face occupies only a small | Change the composition so that the subject’s | 20 |
|
|
No face is | area of the frame. | face occupies a larger area of the frame. |
|
| ||
|
|
| ||||
Face |
|
|
|
|
|
|
detected. | The subject’s head is at an angle or the | Ask the subject to face the camera and hold |
|
|
| |
Detection |
|
|
| |||
|
| subject is not facing the camera. | their head straight. |
|
|
|
|
| The camera is tilted. | Hold the camera straight. | 15 |
|
|
|
| The subject’s face is poorly lit. | Shoot in bright light. | — |
| |
| Wrong subject | The selected subject is closer to the center | Recompose the picture or turn face detection | 20, 22 |
|
|
| selected. | of the frame than the main subject. | off and frame the picture using focus lock. |
|
|
|
Troubleshooting
99