Troubleshooting

 

 

 

 

 

 

 

Playback

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause

Solution

Page

 

 

Pictures are

The pictures were taken with a different make

 

 

 

grainy.

or model of camera.

Pictures

 

 

 

 

Playback zoom

The pictures were created using j RESIZE or

41, 81

 

 

 

 

 

 

unavailable.

with a different make or model of camera.

 

 

 

 

 

 

 

 

No sound in

The camera is in silent mode.

Turn silent mode off.

17

 

 

Audio

voice memo

Playback volume is too low.

Adjust playback volume.

90

 

 

and movie

The microphone was obstructed.

Hold the camera correctly during recording.

83

 

 

 

 

 

 

playback.

The speaker is obstructed.

Hold the camera correctly during playback.

84

 

 

 

Selected

Some of the pictures selected for deletion are

Remove protection using the device with

 

 

 

Deletion

pictures are

79

 

 

protected.

which it was originally applied.

 

 

 

not deleted.

 

 

 

 

 

 

 

 

 

 

File numbering

The battery-chamber cover was opened while

Turn the camera off before opening the

 

 

 

Frame no.

is unexpectedly

6, 90

 

 

 

reset.

the camera was on.

battery-chamber cover.

 

 

 

 

 

 

 

 

 

Connections

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause

Solution

Page

 

 

The camera is not properly connected.

Connect the camera correctly.

50

 

 

 

 

An A/V cable was connected during movie

Connect the camera once movie playback

49, 50

 

 

 

 

playback.

has ended.

 

 

 

No picture or

 

 

 

 

Input on the television is set to “TV”.

Set input to “VIDEO”.

 

sound.

TV

The camera is not set to the correct video

Match the camera r VIDEO SYSTEM

87

 

 

 

 

 

 

 

standard.

setting to the TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The volume on the television is too low.

Adjust the volume.

 

 

No color.

The camera is not set to the correct video

Match the camera r VIDEO SYSTEM

87

 

 

 

standard.

setting to the TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

102