Troubleshooting
| Problem | Possible cause | Solution | Page | |
| Face detection | The camera is in G, H, J, P, Q, or A | Choose a different shooting mode. | 28 | |
| not available. | mode. |
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| The subject’s face is obscured by sunglasses, | Remove the obstructions. |
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| a hat, long hair, or other objects. |
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Intelligent | No face is de- | The subject’s face occupies only a small area | Change the composition so that the subject’s | 18 | |
Face | tected. | of the frame. | face occupies a larger area of the frame. |
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Detection | The subject’s head is tilted or horizontal. | Ask the subject to hold their head straight. |
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| The camera is tilted. | Hold the camera straight. | 14 | |
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| The subject’s face is poorly lit. | Shoot in bright light. | — | |
| Wrong subject | The selected subject is closer to the center of | Recompose the picture or turn face detection | 21 | |
| selected. | the frame than the main subject. | off and frame the picture using focus lock. | ||
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| The fl ash is charging. | Wait for the fl ash to charge. | 16 | |
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| B, G, D, J, P, N, or A mode is se- | Choose a different shooting mode. | 28 | |
| The fl ash does | lected. |
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| Charge the battery or insert a |
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| not fi re. | The battery is exhausted. | 4, 6 | ||
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| spare battery. |
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| The camera is in continuous mode. | Select OFF for GCONTINUOUS. | 60 | |
Flash |
| The fl ash is off (X). | Choose a different fl ash mode. | 24 | |
| Some fl ash | The camera is in AUTO, B, C, G, H, I, |
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| modes are not | D, M, L, J, K, P, O, N, Q, or A | Choose a different shooting mode. | 28 | |
| available. | mode. |
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| The fl ash does | The subject is not in range of the fl ash. | Position the subject in range of the fl ash. | 94 | |
| not fully light the |
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| The fl ash window is obstructed. | Hold the camera correctly. | 14 | ||
| subject. | ||||
Movies | Recording ends | Files have been repeatedly recorded to and | After copying important fi les to another | — | |
unexpectedly. | deleted from a type M | device, format the card or delete all fi les. | |||
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