Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause

Solution

Page

 

 

The lens is dirty.

Clean the lens.

81

 

 

 

Pictures are

The lens is blocked.

Keep objects away from the lens.

15

 

 

 

Ris displayed during shooting and the

 

 

 

 

 

blurred.

Check focus before shooting.

16, 89

 

 

 

focus frame is displayed in red.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0is displayed during shooting.

Use the flash or a tripod.

32

 

 

 

Pictures are

The ambient temperature is high and the

This is normal and does not indicate a

60

 

 

 

mottled.

subject is poorly lit.

malfunction. Choose a lower sensitivity.

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Vertical lines

The camera has been used continuously at

Turn the camera off and wait for it to cool

 

 

 

images

appear in

high temperatures.

down.

 

pictures.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

White or purple vertical lines may appear

 

 

 

 

 

 

when a very bright object is framed in the

 

 

 

 

Smear appears in

The sun or another bright object was in

display. This is normal and does not indicate

 

 

 

 

a malfunction. Smear is not recorded in

43

 

 

 

pictures.

the frame.

 

 

 

photographs but may appear in movies. If

 

 

 

 

 

 

 

 

 

 

 

 

possible, avoid shooting movies with bright

 

 

 

 

 

 

objects in or close to the frame.

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

85