Problems and Solutions

Problem

 

Solution

 

The subject’s face is obscured by sunglasses, a hat, long hair, or other objects: Remove

 

 

the obstructions.

 

The subject’s face occupies only a small area of the frame: Change the composition so that

No face is detected.

 

the subject’s face occupies a larger area of the frame (P32).

 

The subject’s head is tilted or horizontal: Ask the subject to hold their head straight.

 

The camera is tilted: Keep the camera level (P21).

 

The subject’s face is poorly lit: Shoot in bright light.
Wrong subject is

The selected subject is closer to the center of the frame than the main subject. Recompose the

selected.picture or turn face detection off and frame the picture using focus lock (P32).

 

The flash is not available in the current shooting mode: Choose a different shooting mode

 

 

(P25).

 

The battery is exhausted: Charge the battery (P10) or insert a fully-charged spare battery

The fl ash does not fi re.

 

(P11).

 

The camera is in continuous mode: Select OFF for RCONTINUOUS (P72).

 

The camera is in silent mode: Turn silent mode off (P73).

 

The flash is off (P): Choose a different fl ash mode (P35).
Some fl ash modes are

The desired flash mode is not available in the current shooting mode: Choose a different

 

shooting mode (P25).
not available.

 

The camera is in silent mode: Turn silent mode off (P73).

 

The fl ash does not fully

The subject is not in range of the flash: Position the subject in range of the fl ash (P106).

light the subject.

The flash window is obstructed: Hold the camera correctly (P21).

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Troubleshooting