5
Troubleshooting
This chapter provides information needed for troubleshooting and explains how to clear paper jams. Read this chapter if you notice abnormalities with the unit.
If you suspect that the unit is faulty, contact your support department.
5.1 Troubleshooting
A symptom that appears to indicate a failure, may not actually be a failure. In such a case, refer to the applicable part of the following table to identify the true cause of the problem.
If an error message appears on the operator display, refer to the operation manual or the specifications of the application package being used.
Symptom | Common Causes | Check the following: | ||
|
|
| ||
The unit cannot be turned on. | • The unit is not plugged in. | Check that the power is turned | ||
| • The main circuit breaker for | on. Check: | ||
| the power outlet is off. | • | AC Outlet | |
| • Power failure | • | Main circuit breaker | |
|
|
| ||
Printed characters are faint. | • The print head is dirty. | Clean the print head. | ||
The paper is soiled. | • The print head has reached | Replace the printer. | ||
Printing is disabled. | the end of its service life. | Use the paper of the specified | ||
• The paper being used is not | ||||
Printing is smudged. | type. | |||
of the specified type. | ||||
|
| |||
|
|
| ||
An abnormal sound is heard or | • Foreign objects such as | Check the inside of the printer | ||
a paper jam occurs during | paper debris or paper clips | for paper debris or paper clips. | ||
printing. | have fallen inside the |
|
| |
| printer. |
|
| |
|
|
| ||
The printer fails to operate. | • The head cover is open. | Make sure that the lock levers | ||
|
| on both left and right edges of | ||
|
| the head cover are locked. | ||
|
|
| ||
LCD screen is dark. | • The brightness control is set | Adjust the brightness control. | ||
| incorrectly. |
|
| |
|
|
| ||
The speaker sound volume is | • The speaker sound volume | Adjust the speaker volume | ||
too low or no sound can be | is set incorrectly | control. | ||
heard. |
|
|
| |
|
|
|
| |
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY, AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU’S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide_D900000454.pdf | Chapter 5 - Troubleshooting |
Revision 1.0 - March 6, 2012 | Troubleshooting - 33 |
