Symptom : The scanned images are elongated

Back to the trouble shooting index

Did you cleaned all of the rollers?

 

Clean all of the roles.

 

NO

 

 

 

 

YES

 

 

 

 

 

Do the documents satisfy the conditions described in "8.2

 

Use documents that satisfy the requirements.

Document Quality"?

 

NO

 

 

 

 

 

 

YES

 

 

 

 

 

Adjust [Vertical magnification Adjustment]

 

 

From [Start] menu, select [All Programs] - [Scanner Utility for

 

 

Microsoft Windows] and click [FUJITSU Software Operation

 

 

Panel]. Click the [Device Setting] on the [FUJITSU Software

 

Normal Operation

Operation Panel] window, then adjust [Vertical magnification

YES

 

Adjustment].

 

 

Is the problem fixed ?

 

 

 

 

 

NO

 

 

 

 

 

If you cannot solve the problem after taking measures, check the

 

 

items in "6.3 Items to check before contacting the dealer where

 

 

you bought the scanner" and contact the dealer or an authorized

 

 

FUJITSU service provider.

 

 

 

 

 

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