SCENICVIEW P17-2 / P19-2 / P20-2

Troubleshooting

Should an error occur, first check the following points. If the distortion is still not eliminated, the monitor should, if possible, be checked on another computer.

If you are unable to solve the problem, please inform our help desk.

Having this problem?

Check the following points:

 

No screen display

► Check whether the main switch at the rear of the

(power indicator does not light)

monitor is switched on.

 

 

► Check whether the power cable on the monitor is

 

connected correctly.

 

 

► Check whether the computer is switched on.

 

 

No screen display

► Check whether the computer is switched on.

(power indicator lights)

► Check whether the data cable for the monitor is

 

correctly attached to the monitor port on the

 

computer.

 

 

► Press any key on the computer keyboard - the

 

computer may be in energy saving mode.

 

► Alter the brightness and/or contrast until you get a

 

picture.

 

 

 

Message:

► Check whether the data cable for the monitor is

No Signal

correctly attached to the monitor port on the

 

computer.

 

 

► Check whether the computer is switched on.

 

 

Message:

The input signal (horizontal frequency and refresh rate)

Frequency out of range:

at the displayed input does not correspond to the

## kHz / ## Hz

technical monitor data.

 

Please change the display mode

► Adjust the video frequency range using the

to 1280 x 1024 with 60 Hz.

computer software (see documentation for your

Please change the display mode

computer or your graphics card).

► Adjust a different screen resolution using the

to 1600 x 1200 with 60 Hz.

 

computer software (see documentation for your

 

computer or your screen controller).

 

P17-2/P19-2

P20-2

 

1280 x 1024

1600 x 1200

 

 

Picture position not correct

The monitor recognises an undefined mode (see the

 

"Technical data" chapter).

 

 

► Press the EXIT/AUTO button to perform the auto-

 

adjustment of the screen.

 

 

Picture is shaking

► Check whether the data cable for the monitor is

 

correctly attached to the monitor port on the

 

computer.

 

 

► Press the EXIT/AUTO button to perform the auto-

 

adjustment of the screen.

 

 

 

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