9.TROUBLESHOOTING
9.Troubleshooting
In this chapter, a number of messages are listed which may be shown in the display if there is a malfunction. There is a proposal as to the cause and steps to take for each message.
This chapter also presents some symptoms that can guide you if the robotic lawnmower does not work as expected.
More suggestions for steps to take in the event of malfunction or symptoms can be found on www.gardena.com.
9.1 Messages
Below a number of messages are listed which may be shown in the display of the robotic lawnmower. Contact GARDENA Central Service if the same message appears often. See Memo on page 4.
Message | Cause | Action |
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Wheel motor blocked, | Grass or other object has wrapped | Check the drive wheel and remove |
left | around the drive wheel. | the grass or other object. |
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Wheel motor blocked, | Grass or other object has wrapped | Check the drive wheel and remove |
right | around the drive wheel. | the grass or other object. |
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Cutting system | Grass or other object has wrapped | Check the blade disc and remove the |
blocked | around the blade disc. | grass or other object. |
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| The blade disc lies in a pool of water. | Move the robotic lawnmower and if |
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| possible prevent the collection of |
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| water in the working area. |
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No loop signal | The transformer is not connected. | Check the wall socket connection and |
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| whether an |
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| tripped. Check that the low voltage |
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| cable is connected to the charging |
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| station. |
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| The boundary wire is not connected | Check that the boundary wire |
| to the charging station | connector is fitted properly to the |
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| charging station. See 3.5 Connecting |
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| the boundary wire on page 27. |
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| Boundary wire broken. | Find out where the break is. Replace |
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| the damaged section of the loop with |
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| a new loop wire and splice using an |
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| original coupler. See 9.4 Finding |
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| breaks in the loop wire on page 68. |
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| The boundary wire is laid in the wrong | Check that the boundary wire has |
| direction around an island. | been laid according to the instructions |
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| in chapter 3. Installation. |
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| The connection between the robotic | Place the robotic lawnmower in the |
| lawnmower and the charging station | charging station and generate a new |
| has been broken. | loop signal via Security |
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| signal. |
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| Disturbances from metal objects | Try moving the boundary wire. |
| (fences, reinforcement steel) or |
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| buried cables close by. |
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62 - English
