Magnum14E Media Converters | Installation and User Guide (10/02) |
5.3Return Material Authorization (RMA) Procedure
All returns for repair must be accompanied by a Return Material Authorization (RMA) number. To obtain an RMA number, call GarrettCom Customer Service at (510)
calling, please have the following information readily available: Name and phone number of your contact person. Name of your company / institution
Your shipping address Product name
Serial Number (or Invoice Number)
Packing List Number (or Sales Order Number) Date of installation
Failure symptoms, including a full description of the problem.
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