CSG14 Series Gigabit Converter Switch

Installation and User Guide (05/09)

not the problem is corrected. If not, go to Step 5 below. If the problem is corrected, the Magnum CSG14 Series Switch and its associated

cables are functioning properly.

5.If the problem continues after completing Step 4 above, contact your supplier of the Magnum CSG14 Series 10/100/1000 Mb/s Switch unit or if unknown, contact GarrettCom, Inc by fax, phone or email (support@garrettcom.com) for assistance.

5.2When Calling for Assistance

Please be prepared to provide the following information.

1.A complete description of the problem, including the following points:

a.The nature and duration of the problem;

b.Situations when the problem occurs;

c.The components involved in the problem;

d.Any particular application that, when used, appears to create the problem;

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GarrettCom CSG14U manual When Calling for Assistance