27 | GARY FISHER SERVICE INFORMATION
crank is rubbing or there is excessive drag

If you notice that the crank arms rotate poorly, there are several possible issues.

Cause Solution

Out of spec or bent non-drive

metal seal

+ The inside chamfer of the metal seal
(Figure 54) rubs on the outer race
of the bearing.
+ The metal seal deforms under the
compressive load of the non-drive
arm and rubs on the outer race of
the bearing.
Install a new metal seal (same Part
Number: 282865). We have revised the
metal seal by adding a ring of material,
0.3mm thick, to the seal around the inner
diameter. This will move the outer edge
of the seal away from the bearing.

Bearing not seated properly

+ A tight bore can cause the installer
to think the bearing is seated when
it is not.
When properly installed the bearing will
not sit even with bottom bracket shell.
+ Enduro bearing: 0.75mm inside the shell.
+ GXP non-drive bearing: 0.25mm outside
the shell
GXP triple crankset can’t be properly preloaded
Although some cranksets change the arm conguration to add clearance for a third
chainring, the GXP crankset uses a longer axle. Without additional spacers, a longer axle
will not compress the bearing..
Cause Solution

Different axle lengths require

different spacers

Triple GXP crank axles are 5mm longer
than doubles.
Install a 5mm thick spacer (Part Number
291276) between the wave washer and
the red bearing seal (Figure 55).
figure 55. sram bearing set
seal Bearing
Wave washer
figure 54. sram bearing set
metal seal
spacer