www.gateway.com
33
Click OK.
6
(where d is the drive
Click Start, then click Run. The Run dialog box opens.
4
5 In the Open text box, type d:\Launcher.exe letter of your CD or DVD drive).
Insert the installation CD in your computer’s CD or DVD drive. If the utility runs automatically, go to Step 7.
- OR -
If the utility does not run automatically, go to Step 4.
2
3
Make sure that you connect the player before starting the utility. Restart the utility if options are grayed out.
Important
files stored on the player are lost.
To reformat your player:
1 Connect your player to a USB port on your computer. For more information, see “Connecting your player” on page 24.
Caution
When you format the storage space on your player, all
Solutions
I cannot transfer files from my computer to my player
Your player may be out of storage space. In the My Computer window, right-click the icon for your player, then click Properties. The amount of free space appears on the General tab. If you do not have any free space on your player, delete files from one of the folders on the player. Transfer any files you want to save to your computer before you delete them from your player.
My player does not locks up or does not play or record files
Try deleting all the files on your player, then copy new files to your player.
If deleting all the files does not fix the problem, reformat the storage space on your player from Windows.