Frequently Asked Questions

5Select both Obtain an IP address automatically and Obtain DNS server address automatically in the Internet Protocol (TCP/IP) Properties window, and then click OK.

6Click Yes to restart your computer when the Local Network window opens. The computer restarts. The TCP/IP protocol is now configured on your PC, and your Ethernet devices are ready for use.

7Try to access the Internet. If you cannot access the Internet, contact your service provider for further assistance.

Configuring TCP/IP on Macintosh Systems

1Click the Apple icon in the upper-left corner of the Finder. Scroll down to Control Panels, and then click TCP/IP.

2Click Edit on the Finder at the top of the page. Scroll down to the bottom of the menu, and then click User Mode.

3Click Advanced in the User Mode window, and then click OK.

4Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click Using DHCP Server.

5Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window.

Note: Make sure that the Load only when needed option is unchecked.

6Verify that the Use 802.3 option located in the upper-right corner of the TCP/IP window is unchecked. If there is a check mark in the option, uncheck the option, and then click Info in the lower-left corner.

7Is there a Hardware Address listed in this window?

If yes, click OK. To close the TCP/IP Control Panel window, click File, and then scroll down to click Close. You have completed this procedure.

If no, you must power off your Macintosh.

8With the power off, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh but do not release these keys until you hear the Apple chime at least three times, then release the keys and let the computer restart.

9When your computer fully reboots, repeat steps 1 through 7 to verify that all TCP/IP settings are correct. If your computer still does not have a Hardware Address, contact your authorized Apple dealer or Apple technical support center for further assistance.

Q. How Do I Renew the IP Address on My PC?

A. If your PC cannot access the Internet after the residential gateway is online, it is possible that your PC did not renew its IP address. Follow the appropriate instructions in this section for your operating system to renew the IP address on your PC.

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Gateway EPC3925, DPC3925 important safety instructions How Do I Renew the IP Address on My PC?
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DPC3925, EPC3925 specifications

The Gateway EPC3925 and DPC3925 are powerful wireless gateway devices that provide high-speed internet access and advanced networking features. Designed primarily for residential and small business environments, these devices offer a combination of ease of use, reliability, and performance that makes them a popular choice among users.

One of the main features of the Gateway EPC3925 and DPC3925 is their support for DOCSIS 3.0 technology. This enables the devices to deliver high-speed internet connectivity by allowing multiple channels to be bonded together, significantly increasing download and upload speeds compared to previous DOCSIS standards. DOCSIS 3.0 can support speeds of up to 1 Gbps, making it suitable for bandwidth-intensive applications like streaming HD videos, online gaming, and large file downloads.

Both models are equipped with a built-in Wireless-N (802.11n) router, which allows users to create a wireless network in their home or office easily. This standard provides a stable connection with improved range and speed compared to older wireless standards. Additionally, users can connect multiple devices, such as smartphones, tablets, laptops, and smart TVs, without experiencing significant drops in performance.

Security is a critical aspect of the Gateway EPC3925 and DPC3925. These devices come equipped with several security features to protect the network from unauthorized access. The devices support WPA/WPA2 encryption protocols, ensuring that wireless transmissions are secure. Moreover, they offer features such as a firewall and DMZ settings, which provide additional layers of protection for users’ data.

Another noteworthy characteristic of the EPC3925 and DPC3925 is their user-friendly interface. The web-based management console allows users to easily configure settings, manage connected devices, and monitor network performance. This intuitive interface makes it accessible for users with varying levels of technical expertise.

The Gateway EPC3925 and DPC3925 are also compatible with multiple ISPs, making them versatile options for customers looking for reliable internet connectivity solutions. Their compact design allows for easy placement in various locations, ensuring that users can integrate them seamlessly into their existing setups.

In summary, the Gateway EPC3925 and DPC3925 provide a robust solution for those looking for high-speed internet access combined with advanced networking features. With their DOCSIS 3.0 support, Wireless-N capabilities, and comprehensive security measures, these gateways are designed to meet the demands of modern internet usage, making them ideal for both home and small office environments.
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