Gateway E-6300 Getting Help

Chapter 1

Getting Help

■Using the Gateway Web site

■Using Help and Support

■Using Your Computer guide

■Using Do More With Gateway

■Using online help

■Contacting Gateway

1

Contents

Gateway E-6300 Page Contents Maintaining Your Computer Troubleshooting Networking Your Computer Safety, Regulatory, and Legal Information Index Page Getting Help Help and Support Searching for a topic Using Your Computer guide Online help Gateway contact information Identifying your computer Page Checking Out Your Gateway Computer Front Component Icon Description Back Page Page Locating your serial number Microsoft Certificate of Authenticity Finding your specifications Accessories Uninterruptible power supplies Getting Started Working safely Reducing eye strain Setting up your computer desk and chair Setting up your computer and computer accessories Sitting at your computer Avoiding discomfort and injury from repetitive strain Protecting from power source problems Checking the voltage selection Starting your computer Waking up your computer Turning off your computer Restarting (rebooting) your computer Using the keyboard Standard keyboard Multifunction keyboard Special-functionbuttons Adjusting the volume Configuring the audio jacks Connecting the modem Connecting to a wired Ethernet network Installing a printer, scanner, or other peripheral device Using Drives and Ports Using the diskette drive Using the Zip drive Using the memory card reader Memory card types Inserting a memory card To remove a memory card: Using the CD or DVD drive Identifying drive types Inserting a CD or DVD Playing a CD Playing a DVD Creating CDs and DVDs Maintaining Your Computer Caring for your computer Updating Windows Protecting your computer from viruses To remove a virus: Cleaning your computer Cleaning the exterior Cleaning the keyboard Cleaning the monitor Cleaning the mouse To clean your trackball mouse: Cleaning CDs or DVDs Restoring your system Preventing static electricity discharge Opening the case Page Removing the front bezel Closing the case Replacing the side panel Replacing the front bezel Installing memory Page Replacing the system battery To replace the battery: Page Troubleshooting Safety guidelines First steps Troubleshooting Add-incards Audio Battery CD or DVD drives Audio CD does not produce sound A DVD movie will not play Computer Diskette drive DVD drives File management Hard drive Internet Keyboard Memory Memory card reader Modem (dial-up) Your 56K modem does not connect at 56K The modem is not recognized by your computer To run modem diagnostics: The modem is noisy when it dials and connects To turn down the modem volume: Monitor Mouse Networks Passwords Power Printer The printer is on but will not print To set a default printer: You see a “Printer queue is full” error message To make sure that the printer is not set to work offline: Sound Page Networking Your Computer Introduction to networking Using a network Sharing a single Internet connection Sharing drives Sharing peripheral devices Selecting a network connection Wireless Ethernet network Wireless Ethernet speed and frequency Network Type Speed Frequency Advantages Example access point router wireless Ethernet network Equipment you need for an access point wireless Ethernet network Determining if wireless Ethernet is already installed on your computers Wired Ethernet network Example router-basedwired Ethernet network Equipment you need for a router-basedwired Ethernet network Determining if wired Ethernet is already installed on your computers Creating an Ethernet network Installing Ethernet cards and drivers Making sure your broadband connection works Naming the computers and the workgroup Configuring the TCP/IP protocol Terms you should know Using a DHCP server Page Where to go from here Setting up a wireless Ethernet network Mounting the access point Configuring the access point http://192.168.1.1 admin Connecting to an access point network Configuring computer settings for an access point is not Adding an access point Page Setting up a wired Ethernet network Setting up a network using a router To set up a network using a router: Configuring your router Testing your network Sharing your resources Sharing an Internet connection Page Page Accessing the Internet Sharing drives and printers Sharing drives or folders Un-sharingdrives, folders, and files Sharing printers Using the network Viewing shared drives and folders Mapping a network drive Opening files across the network Copying files across the network Printing files across the network Connecting to hotspots Troubleshooting Your Ethernet network Wired Ethernet network Wireless Ethernet network ANY Page Safety, Regulatory, and Legal Information Important safety information Regulatory compliance statements United States of America California Proposition 65 Warning Canada Laser safety statement Notices Page Index