Safety Information

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service…

Problem

 

Possible Causes

What To Do

 

 

 

 

Cloudiness on

 

Combination of soft

This is called etching and

glassware

 

water and too much

is permanent. To prevent

 

 

detergent

this from happening, use

 

 

 

less detergent if you have

 

 

 

soft water. Wash glassware

 

 

 

in the shortest cycle that

 

 

 

will get them clean.

 

 

 

 

 

 

Water temperature

Lower the water heater

 

 

entering the dishwasher

temperature.

 

 

exceeds 150°F.

 

 

 

 

 

Black or gray

 

Aluminum utensils have

Remove marks with a mild,

marks on dishes

 

rubbed against dishes

abrasive cleaner.

 

 

 

 

Yellow or brown film

 

Tea or coffee stains

Remove the stain by hand,

on inside surfaces

 

 

using a solution of 1/2 cup

 

 

 

bleach and 3 cups warm

 

 

 

water.

 

 

 

WARNING

 

 

 

Before cleaning interior

 

 

 

wait at least 20 minutes

 

 

 

after a cycle for the

 

 

 

heating element to cool

 

 

 

down. Failure to do so can

 

 

 

result in burns.

 

 

 

 

 

 

An overall yellow or

A special filter in the water

 

 

brown film can be caused

supply line is the only way

 

 

by iron deposits in water

to correct this problem.

 

 

 

Contact a water softener

 

 

 

company.

 

 

 

 

White film on inside

 

Hard water minerals

To clean the interior, apply

surfaces

 

 

dishwasher detergent to a

 

 

 

damp sponge. Wear

 

 

 

rubber gloves. Do not use

 

 

 

any type of cleanser other

 

 

 

than dishwasher detergent

 

 

 

because it may cause

 

 

 

foaming or sudsing.

 

 

 

Cascade® Automatic

 

 

 

Dishwashing Detergent

 

 

 

has been approved for use

 

 

 

in all GE dishwashers.

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GE 165D4700P227 Cloudiness on, Glassware, Black or gray, Marks on dishes, Yellow or brown film, On inside surfaces