Extra Handset and Recharge Cradle
with Call-Waiting Caller ID for Use with
Models 21018, 21028 and 21098
EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public
Switched Telephone Network and is in compliance with parts 15 and
68, FCC Rules and Regulations and the Technical Requirements for
Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among
other information, the US number and Ringer Equivalence
Number (REN) for the equipment. You must, upon request,
provide this information to your telephone company.
We bring good things to life.
00001583 (Rev. 1 DOM E)
Printed in China
ATLINKS USA, Inc.
101 West 103rd Street
Indianapolis, IN 46290
© 2004 ATLINKS USA, Inc.
Trademark(s) ® Registered
The REN is useful in determining the number of devices you may
connect to your telephone line and still have all of these devices
ring when your telephone number is called. In most (but not all)
areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you
may connect to your line as determined by the REN, you should
contact your local telephone company.
A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable
FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for
• This equipment may not be used on coin service provided by the
• Party lines are subject to state tariffs, and therefore, you may not
be able to use your own telephone equipment if you are on a
party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent
disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to
the telephone line, ensure the installation of this product does
not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone
company or a qualified installer.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may
harm the telephone network, the telephone company shall, where
practicable, notify you that temporary discontinuance of service
may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1)
promptly notify you of such temporary discontinuance; (2) afford
you the opportunity to correct the situation; and (3) inform you of
your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and
The telephone company may make changes in its
communications facilities, equipment, operations or procedures
where such action is required in the operation of its business and
not inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate
notice, in writing, to allow you to maintain uninterrupted service.
FCC RF RADIATION EXPOSURE STATEMENT
This equipment complies with FCC RF radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with a mininum distance of 20 centimeters
between the radiator and your body. This transmitter must not be
co-located or operated in conjunction with any other antenna or
For body worn operation, this phone has been tested and meets the
FCC RF exposure guidelines when used with the belt clip supplied
with this product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
• Close the battery compartment by pushing the cover up until it
snaps into place.
• Place the handset in the charging cradle. The charge indicator
turns on to indicate the battery is charging.
• Allow the handset to charge for 16 hours prior to registration to
GE Models 21018, 21028 or 21098. If you don't properly charge
the phone, battery performance is compromised.
NOTE: If the battery is not properly installed in the handset, or
if the battery pack is not properly connected to the jack inside
the battery compartment. "NO BATTERY" shows in the display
when the handset is placed in the charging cradle.
IMPORTANT: After you place the handset in the cradle the
display shows "CHARGING...", then, "SEARCHING...", then
"HANDSET NEEDS REGISTRATION" alternately. Wait until the
handset charges properly, then register the handset to the base as
described below.PROGRAMMING THE TELEPHONE
CAUTION: The extra handset must be registered before use.
NOTE: This extra handset is only compatible with the GE
Models 21018, 21028 and 21098 series.
When registering a handset, make sure all handsets in the system
are OFF (not in talk mode) or registration process will fail.
During the registration process, keep your handset near the base.
When your handset displays:
1. Press the MUTE/PROG button andHOLD BASE PAGE WAIT FORBEEP
shows in the display.
2. Press and hold the page button on the base of Models 21018,
21028 or the PAGE/INT button on the base of Model 21098 until
you hear a long beep. The handset displaysHANDSET #REGISTERED
followed byHANDSET NAME
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna
for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a
circuit different from that to which the receiving antenna is
If these measures do not eliminate the interference, please consult
your dealer or an experienced radio/television technician for
additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available
from the U.S. Government Printing Office, Washington, D.C. 20402.
Please specify stock number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.
CAUTION: When using telephone equipment, there are
basic safety instructions that should always be followed. Refer
to the IMPORTANT SAFETY INSTRUCTIONS provided
with this product and save them for future reference.
Congratulations on purchasing this extra GE cordless handset with Call
Waiting Caller ID. This telephone has been designed to be simple to
use, however, you can reach its full potential more quickly by taking a
few minutes to read this instruction book. This telephone is a
multifunction product for use with Call Waiting and Caller ID services
available from your local telephone company.
Your Call Waiting Caller ID phone allows you to:
• view the name and telephone number of a caller while you are on
the phone (Call Waiting Caller ID).
• identify callers before you answer the phone.
• view the time and date of each incoming call.
• record up to 40 Caller ID messages sequentially in each handset.
• know who called while you are on the other line or when you
3. The handset number (1 to 4) is assigned. You may also give the
handset a specific identifying name.
1. Use the touch-tone keypad to enter the name (up to 15 characters).
More than one letter is stored in each of the number keys. For
example, to enter the name Bill Smith, press the 2 key twice for
the letter B. Briefly pause and the cursor moves to the next field.
Press the 4 key 3 times for the letter I. Briefly pause and the
cursor moves to the next field. Press the 5 key 3 times for the
second letter L. Briefly pause and the cursor moves to the next
field. Press the 5 key 3 times for the second letter L, press 1 key to
add a space between the first and last name. Press the 7 key 4
times for the letter S. Briefly pause and the cursor moves to the
next field. Press the 6 key once for the letter M. Briefly pause and
the cursor moves to the next field. Press the 4 key 3 times for the
letter I. Briefly pause and the cursor moves to the next field. Press
the 8 key for the letter T. Briefly pause and the cursor moves to the
next field. Press the 4 key twice for the letter H.
NOTE: If you make a mistake press the delete button to
backspace and erase the wrong character(s).
NOTE: Press MUTE/PROG button once to skip this step and
exit to standby screen.
2. Press the MUTE/PROG button to save. You will hear a
confirmation tone, and the display returns to the main menu.
Deregistration cancels a handset’s registration. If you do not know a
handset’s name, you should deregister the handset according to the
steps below. During the de-registration process, keep the handset
near the base.
WARNING: It is not recommended that a handset be de-
registered unless absolutely necessary because once a
handset is de-registered, that handset's telephone features
cannot be used until the handset is re-registered.
1. Make sure your handset is in menu mode and make sure your
phone is OFF (not in talk mode).
2. Press the MUTE/PROG button to display main menus:ROOMMONITOR
3. Use CID/VOL button to locate to
press MUTE/PROG button to select.
4. Use CID/VOL ( or ) button to locate theDEREGISTRATION
then press MUTE/PROG button to select.
5. Then, handset showsDEREGISTRATION 1 YES 2NO
in the display.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
PREVENT FIRE OR
HAZARD, DO NOT
PRODUCT TO RAIN
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
ALERTING YOU OF
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
POINT WITHIN THE
TRIANGLE IS A
ALERTING YOU OF
AC power supply
• screen unwanted calls, eliminate harassment from annoying
calls, or to get prepared before answering a call.
IMPORTANT: Because cordless phones operate on electricity,
you should have at least one phone in your home that isn’t
cordless, in case the power in your home goes out.
IMPORTANT: In order to use all of the features of this
telephone, you must subscribe to two separate services available
from your local telephone company: the standard Name/
Number Caller ID Service to know who is calling when the
phone rings and Call Waiting Caller ID Service to know who is
calling while you are on the phone.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby TVs,
microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away
from these appliances. Certain other communications devices may
also use the 2.4 GHz frequency for communication, and, if not
properly set, these devices may interfere with each other and/or
your new telephone. Typical devices that may use the 2.4 GHz
frequency for communication include wireless audio/video senders,
wireless computer networks, multi-handset cordless telephone
systems, and some long-range cordless telephone systems.
HANDSET AND CHARGE CRADLE LAYOUT
BEFORE YOU BEGIN
Make sure your package includes the items shown here.
cradleINSTALLING THE PHONE
IMPORTANT: Make sure the extra handset is registered
to GE Models 21018, 21028 or 21098 before use. When
registered to GE Models 21018, 21028, or 21098, this
accessory handset supports the same basic features of the
model it accompanies. However, it does NOT support the
Answering Machine features of GE Models 21028 or 21098.
Refer to the GE 21018, 21028 or 21098 instruction book for
detailed installation and operation information.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless
the telephone line has been disconnected at the network
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone
such as faxes, other phones, or modems.
IMPORTANT INSTALLATION GUIDELINES
• Install telephone near an electrical power outlet.
• Avoid sources of noise, such as a window by a busy street, and
electrical noise, such motors, microwave ovens, and fluorescent
• Avoid heat sources, such as heating air ducts, heating appliances,
radiators, and direct sunlight.
• Avoid areas of excessive moisture or extremely low temperature.
• Avoid dusty locations.
• Avoid other cordless telephones or personal computers.
1. Plug the charge cradle power supply into an electrical outlet.
2. Install the handset battery.
NOTE: You must connect the handset battery before use.
• Push down on the top of the battery compartment cover (located
on the back of each handset) and remove the cover.
• Lift the battery pack and connect it's plug to the jack inside the
NOTE: It is important to maintain the polarity (black and red wires)
to the jack inside the compartment as shown in the illustration.
page/intercom button flash (button)
cid/vol (up or down arrow)
(caller ID/volume button)HOLD BASE PAGEWAIT FOR BEEPHANDSET NEEDSREGISTRATION