Trouble

Shooting

Digital Converter Box requires a short amount of time to turn-on.

-Verify the Digital Converter Box is plugged into AC power.

-Make sure remote has fresh batteries.

Does not receive specific channel anymore

-Use the signal indicator to optimize placement of the antenna

-A better antenna may be required.

-Some channels may not have sufficient signal in your area.

Digital Converter Box shuts off automatically

-For energy savings the Digital Converter Box is shipped with sleep mode enabled at four hours as required by the governing agency. To adjust the setting or turn sleep mode off go to pg 14.

Error message reads no TV channels

-Make sure you have an antenna connected to the Digital Converter Box.

-Adjust your antenna and re-scan for channels.

-Try a different/better antenna and re-scan for channels.

It takes several seconds for a picture to appear when I change channels

-This is normal.

-Digital signals have to be decoded unlike the old analog signals.

If you press a command on the remote and the converter performs a previous command

-The Digital Converter Box didn’t see the full command. Release the button, make sure the remote is pointed at the Digital Converter Box. Re-press the command again. You may need to reposition the Converter Box to be facing you.

Additional assistance can

 

be found at www.jascoproducts.com

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GE 22730 Does not receive specific channel anymore, Error message reads no TV channels, Additional assistance can