Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Problem

 

Possible Causes

What To Do

 

 

 

 

Refrigerator has odor

 

Foods transmitting

Foods with strong odors should be tightly wrapped.

 

 

odor to refrigerator.

Keep an open box of baking soda in the refrigerator;

 

 

 

 

 

 

replace every three months.

 

 

 

 

 

 

Interior needs cleaning.

See Care and cleaning.

 

 

 

 

 

 

Defrost water drainage

See Care and cleaning.

 

 

system needs cleaning.

 

Moisture forms on

 

Not unusual during

Wipe surface dry.

outside of refrigerator

 

periods of high humidity.

 

Moisture collects inside

 

Too frequent or too

 

(in humid weather, air

 

long door openings.

 

carries moisture into

 

 

 

refrigerator when doors

 

 

 

are opened)

 

 

 

Interior light does

 

No power at outlet.

Replace fuse or reset the breaker.

not work

 

 

 

 

Light bulb burned out.

See Replacing the light bulbs.

 

 

 

 

 

 

Water on kitchen floor or

 

Drain in the bottom of

See Care and cleaning.

on bottom of freezer

 

the freezer clogged.

 

 

 

 

 

 

 

Cubes jammed in chute.

Poke ice through with a wooden spoon.

 

 

 

 

Hot air from bottom

 

Normal air flow cooling

 

of refrigerator

 

motor. In the refrigeration

 

 

 

process, it is normal that

 

 

 

heat be expelled in the

 

 

 

area under the refrigerator.

 

 

 

Some floor coverings are

 

 

 

sensitive and will discolor at

 

 

 

these normal and safe temperatures.

 

 

 

 

CUBED ICE was selected

 

Last setting was CRUSHED ICE.

A few cubes were left in the crusher from the previous

but CRUSHED ICE was

 

 

setting. This is normal.

dispensed (on some models)

 

 

 

Frequent “buzzing” sound

 

Icemaker power switch is in the

Set the power switch to the O (off) position. Keeping it in

 

 

I (on) position but the water supply the I (on) position will damage the water valve.

 

 

to the refrigerator has not been

 

 

 

connected.

 

 

 

 

 

24

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Image 24
GE 25, 20, 22 Refrigerator has odor, Moisture forms on, Outside of refrigerator, Humid weather, air, Carries moisture into

22, 20, 25 specifications

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