Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Refrigerator does not

 

Refrigerator in defrost cycle.

Wait about 30 minutes for defrost cycle to end.

operate

 

 

 

 

Either or both controls set to OFF.

Set the controls to a temperature setting.

 

 

 

 

 

 

 

 

Refrigerator is unplugged.

Push the plug completely into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit

Replace fuse or reset the breaker.

 

 

breaker is tripped.

 

 

 

 

 

 

 

Refrigerator is in the showroom

Unplug the refrigerator and plug it back in.

 

 

mode.

 

Vibration or rattling

 

Rollers need adjusting.

See Rollers.

(slight vibration

 

 

 

is normal)

 

 

 

Motor operates for

 

Normal when refrigerator

Wait 24 hours for the refrigerator to completely

long periods or cycles

 

is first plugged in.

cool down.

on and off frequently.

 

 

 

 

Often occurs when large

This is normal.

(Modern refrigerators

 

 

amounts of food are

 

with more storage

 

 

 

placed in refrigerator.

 

space and a larger

 

 

 

 

 

freezer require more

 

Door left open.

Check to see if package is holding door open.

operating time. They

 

 

 

 

Hot weather or frequent

This is normal.

start and stop often

 

to maintain even

 

door openings.

 

temperatures.)

 

Temperature controls

See About the controls.

 

 

set at the coldest

 

 

 

setting.

 

Refrigerator or freezer

 

Temperature control not set

See About the controls.

compartment too warm

 

cold enough.

 

 

 

 

 

 

 

Warm weather or frequent

Set the temperature control one step colder.

 

 

door openings.

See About the controls.

 

 

 

 

 

 

Door left open.

Check to see if package is holding door open.

 

 

 

 

Frost or ice crystals

 

Door left open.

Check to see if package is holding door open.

on frozen food

 

 

 

 

Too frequent or too long

 

(frost within package

 

 

 

door openings.

 

is normal)

 

 

 

 

 

 

 

 

 

Divider between

 

Automatic energy saver

This helps prevent condensation on the outside.

refrigerator and freezer

 

system circulates warm

 

compartments

 

liquid around front edge

 

feels warm

 

of freezer compartment.

 

Automatic icemaker

 

Icemaker power switch

Set the power switch to the l (on) position.

does not work

 

is in the O (off) position.

 

 

 

 

 

 

 

Water supply turned off or

See Installing the water line.

 

 

not connected.

 

 

 

 

 

 

 

Freezer compartment

Wait 24 hours for the refrigerator to completely

 

 

too warm.

cool down.

 

 

 

 

 

 

Piled up cubes in the storage

Level cubes by hand.

 

 

bin cause the icemaker

 

 

 

to shut off.

 

 

 

 

 

 

 

Ice cubes stuck in icemaker.

Turn off the icemaker, remove cubes and turn the

 

 

(Green power light on

icemaker back on.

30

 

icemaker blinking).

 

 

 

 

 

Page 30
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GE 25, 23 installation instructions Before you call for service…, Problem Possible Causes What To Do

23, 25 specifications

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