TROUBLESHOOTING GUIDE

TELEPHONE

Problem

Solution

No dial tone

•

Check installation:

 

 

— Is the base power cord connected to a working outlet?

 

 

— Is the telephone line cord connected to the base unit

 

 

and the wall jack?

 

• Connect another phone to the same jack; the problem

 

 

might be your wiring or local service.

 

• Is the cordless handset out of range of the base?

 

• Make sure the battery is properly charged (12 hours).

 

• Is the battery pack installed correctly?

 

•

Did the handset beep when you pressed theTALK button?

 

 

Did the CHARGE/IN USE indicator come on?The battery

 

 

may need to be charged.

 

• Charge the handset for at least 20 seconds.

 

 

 

Dial tone is OK,

•

Make sure theTONE/PULSE switch on the base is

but can’t dial out

 

correctly set .

 

 

 

Handset/Base does

•

Make sure the handset RINGER switch is turned to ON and

not ring

 

the base RINGER switch is turned to HI.

 

• Move closer to the base.The handset may be out of range.

 

• You may have too many extension phones on your line.Try

 

 

unplugging some phones.

 

• Check for dial tone.

 

 

 

You experience static,

•

Change channels.

noise, or fading in and out

•

Move closer to base (cordless handset might be out of

 

 

range).

 

• Does the base need to be relocated? Make sure base is not

 

 

plugged into an outlet with another household appliance.

 

•

Charge battery.

 

 

 

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GE 26939 manual Troubleshooting Guide, Telephone
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26939 specifications

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