GE 27928 user service Introduction, Before YOU Begin, Changing the Battery, Cordless Phone Basics

PAGE button

charge/in use indicator

27928

40-Channel 2.4GHz Cordless Telephone User’s Guide

INTRODUCTION

Your cordless telephone is designed to give you flexibility in use and high quality performance. To get the most from your new cordless telephone, we suggest that you take a few minutes right now to read through this instruction manual.

IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that is not cordless, in case the power in your home goes out.

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

BEFORE YOU BEGIN

PARTS CHECKLIST

CONNECTING THE AC (ELECTRICAL) POWER

Plug the power supply cord into the power jack on the bottom of the base and the other end into an electrical outlet. The charge/in use indicator turns on to indicate the battery is charging.

Allow the phone to charge for 12 hours prior to first use. If you don’t properly charge the phone, battery performance will be compromised.

CAUTION: Use only the ATLINKS USA, Inc. 5-2527 (black) or 5-2526 ( white) power supply that came with this unit. Using other adapters may damage the unit.

CONNECTING THE TELEPHONE LINE

1.	Plug the one end of the telephone line cord into the jack on the back of the base and the other end into a
	modular wall phone jack.
2.	Set the RINGER switch (on the handset front) to ON, and place handset in the cradle on the base.
	NOTE: The phone automatically defaults to touch-tone dialing. To change to pulse (rotary)

TONE/PULSE DIALING

This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is automatically set for touch-tone use. To set tone or pulse dialing:

1.Make sure the phone is OFF.

2.Press and hold the program (prog) button until the unit beeps.

3.Press * for TONE or # for PULSE.

4.Press the program (prog) button again. You will hear a confirmation tone.

TEMPORARY TONE

This feature enables pulse (rotary) service phone users to access touch-tone services offered by banks, credit card companies, etc., by pressing the *TONE button to temporarily make the phone touch-tone compatible. To get information about your bank account, for example, you would:

1. Press the TALK button.

DIALING A STORED NUMBER

1.Make sure the phone is ON by pressing the TALK button.

2.Press the memory button.

3.Press the number (0-9) for the desired memory location. The number dials automatically.

IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line and briefly explain the reason for the call to the dispatcher. Also, it’s a good idea to make these calls in off-peak hours, such as early morning or late evening.

CHANGING THE BATTERY

Make sure the telephone is OFF before you replace battery.

1.	Remove the battery compartment door.
2.	Disconnect the cord attached to the battery pack and remove the battery pack from

Range is shorter	• Press the channel button during the conversation
than normal	to select a new channel.
Battery will not hold a	• Be sure you sufficiently charge the battery
charge	(for 12 hours), you can expectapproximately 4 hours
	of talk time.
	• Check to be sure battery contacts on both the handset
	and the base are making contact and are clean; free
	of dirt or lint.
	• When the handset is placed in the base, check that
	the base charge/in use indicator is on.
Phone dials in pulse	• Make sure the dial mode is set toTONE.
with tone service.

If you are unable to find a qualified servicer for out of warranty service, you may write to:

ATLINKS Communications Canada, Inc.

c/o Thomson multimedia Inc.

P.O. Box 0944

Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference. This information is required if service is needed during the warranty period.

PURCHASE DATE

_____________________________________________________________________

NAME OF STORE

_____________________________________________________________________

Make sure your package includes the items shown here.

dialing, see “Tone/Pulse Dialing.” If you don’t know which type of service you have, check with the

phone company.

2. Call the bank’s information line.

3. Press the *TONE button after your call is answered.

the handset.

3. Insert the new battery pack and connect the cord into the jack inside the handset.

Phone won’t dial	• Make sure dial mode is set to PULSE.
out with pulse service

TALK

1 2 3

4 5 6

7 8 9

*0

Base	Handset	Handset	Mounting	AC power supply	Telephone line cord
		battery	bracket

MODULAR JACK REQUIREMENTS

You need an RJ11C (CA11A) type modular phone jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed.

DIGITAL SECURITY SYSTEM

Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized access, and charges to your phone line.

When you place the handset in the base, the unit verifies its security code. After a power outage or battery

WALL MOUNTING

NOTE: For best results, leave the phone on a flat surface during initial charging before you hang the phone on the wall.

1.Turn the base over.

2.Attach the wall mounting pedestal by first inserting the tabs on the open edge of the pedestal into the slots on the lower portion of the bottom of the base. Then push down and snap the pedestal into place.

3.Slip the mounting holes (on the back of the base and pedestal) over the wall plate posts and slide the unit down into place. (Wall plate not included.)

CORDLESS PHONE BASICS

-/+ vol button

TALK button

- vol +

4. Follow the voice instructions to complete your transaction.

5. Hang up when finished. The phone returns to pulse (rotary) service.

PAGING THE HANDSET

Press the PAGE button on the base to locate a misplaced handset. When you press

the PAGE button, the handset beeps and the TALK button/indicator on the handset and the charge/in use indicator on the base blinks. Press the TALK button when you locate the handset. The page signal is three beeps every two seconds for two minutes. Press the PAGE button to stop paging.

NOTE: You can still page the handset with the ringer off.

CHANNEL BUTTON

If you ever experience any interference or don’t have clear voice quality, press the chan button on the handset to advance to another channel.

MEMORY

Store up to ten 20-digit telephone numbers in memory for quick dialing.

4.	Put the battery compartment door back on.
5.	Place handset in the base to charge. If you don’t charge the handset battery
	properly (for 12 hours) when you first set up the phone and/or when you install a
	new battery pack, the battery’s long-term performance will be compromised.

CAUTION: To reduce the risk of fire or personal injury, use only the battery listed in the instruction book.

BATTERY SAFETY PRECAUTIONS

•Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.

•To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide.

•Keep batteries out of the reach of children.

•Remove batteries if storing over 30 days.

Contains

Nickel-Cadmium

Rechargeable Battery NOTE: This product contains a nickel-cadmium rechargeable battery and must

be recycled or disposed of properly. We suggest that you check with your local

Memory dialing	• Did you program the memory location keys
doesn’t work	correctly?
	• Did you follow the proper dialing sequence?
	• Make sure the tone/pulse setting is programmed
	correctly.
Unit locks up and	• If the phone still does not work, disconnect the
no communication	power cord and remove the battery pack.
between the base	Then reconnect the power cord and reinstall
and the handset	the battery pack. Place the handset in the base for 10
	seconds to reset it .
	• If a power outage occurs while the handset is away
	from the base, return the handset to the base when
	the power returns.

REN NUMBER

On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalence Number

ACCESSORY ORDER	FORM
DESCRIPTION		MODEL NO.		PRICE*	QUANTITY	TOTAL
		black	white
AC power supply		5-2527	5-2526	$15.50
Replacement battery		5-2459		$14.95
To order, call 1-800-338-0376(for accessories only) or complete this order form.
For credit card purchases
Your complete charge card number, its expiration date and your signature are necessary to process all charge
card orders.

We bring good things to life.

replacement, you should place the handset in the base for about 20 seconds to reset the code.

		CAUTION:
		RISK OF ELECTRIC SHOCK
		DO NOT OPEN
THE LIGHTNING FLASH	CAUTION: TO REDUCE THE RISK OF		THE EXCLAMATION
AND ARROW HEAD	ELECTRIC SHOCK, DO NOT REMOVE		POINT WITHIN THE
WITHIN THE TRIANGLE	COVER (OR BACK). NO USER		TRIANGLE IS A
IS A WARNING SIGN	SERVICEABLE PARTS INSIDE. REFER		WARNING SIGN
ALERTING YOU OF	SERVICING TO QUALIFIED SERVICE		ALERTING YOU OF
“DANGEROUS	PERSONNEL.		IMPORTANT

redial button

*TONE button

TALK

redial		memory
1	2 ABC	3 DEF
4 GHI	5 JKL	6 MNO
7PQRS	8 TUV	9 WXYZ
*TONE	0OPER	# PAUSE
	prog

memory button

#PAUSE button

STORING A NUMBER IN MEMORY

1.	Make sure the phone is OFF.
2.	Press the memory button.
3.	Press any number key (0-9) to store the phone number in that memory location.

Environmental Agency regarding recycling or disposal.

Ni-Cd

Must be Recycled or

Disposed of Properly

(REN) for the equipment.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

Copy your complete account number from your VISA card.

My card expires:

IMPORTANT INFORMATION

NOTICE: The term “IC:” before the certification/registration number only signifies that Industry Canada technical

WARNING:TO PREVENT FIRE OR	VOLTAGE” INSIDE THE	INSTRUCTIONS
ELECTRICAL SHOCK HAZARD, DO	PRODUCT.	ACCOMPANYING THE
		PRODUCT.
NOT EXPOSETHIS PRODUCT TO
	SEE MARKING ON BOTTOM / BACK OF PRODUCT
RAIN OR MOISTURE.

INSTALLATION AND SETUP

chan button

ringer switch

MAKING A CALL

chan	flash
	ringer
off	on

flash button

prog button

4.	Press memory button.
5.	Use the keypad to enter the number (up to 20 digits) you want to store in that memory location.
6.	Press the memory button again to confirm.

CHANGING A STORED NUMBER

TROUBLESHOOTING GUIDE

In case of difficulty, please check the following Troubleshooting Guide before seeking service.

Problem Solution

TELEPHONE NETWORK INFORMATION

Should your equipment cause trouble on your line which may harm the telephone network, the telephone	Copy your complete account number from your
company, where practicable, may notify you that temporary discontinuance of service may be required. Where	Master Card or Discover.
prior notice is not practicable and the circumstances warrant such action, the telephone company may
temporarily discontinue service immediately.

specifications were met.

The equipment must be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTES: This equipment may not be used on coin service provided by the telephone company.

INTERFERENCE INFORMATION

This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and verified by switching this equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the radio/ television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into separate circuit outlets. The user may also wish to consult a qualified radio/television technician for additional suggestions. This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations. This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

HEARING AID COMPATIBILITY

This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

	ATLINKS Communications Canada Inc.
Model 27928	(An Alcatel /Thomson Multimedia Joint Venture)
15895030 (Rev. 1 E/F)	© 2002 ATLINKS Communications Canada, Inc.
02-25	Trademark(s) ® Registered
Printed in China	Marque(s) ® déposée(s)

CAUTION: Always disconnect phone cords from the wall outlets before battery installation or replacement.

INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or VCR. If interference continues, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

Certain other communications devices may also use the 2.4 GHz frequency for communication, and, if properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 2.4 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.

IMPORTANT INSTALLATION INFORMATION

•Never install telephone wiring during a lightning storm.

•Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

•Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

•Use caution when installing or modifying telephone lines.

•Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.

INSTALLING THE PHONE

Your cordless telephone should be placed on a level surface such as a desk or table top, or you can mount it on a wall.

2

1

After initial set up, put handset in the base for 12 hours to charge the battery.

The only two things you need to know to make a call are:

•Press the TALK button before you dial.

•Press TALK or place the handset in the base to hang up.

IN USE INDICATOR

The phone is ON when the TALK button/indicator on the handset is lit and the charge/ in use indicator on the base is lit.

REDIAL

Press the redial button to quickly redial the last number you called (up to 32 digits).

RECEIVING A CALL

To answer a call, you must press the TALK button before you can talk.

FLASH

Use the flash button to activate custom calling services such as Call Waiting or call transfer, which are available through your local phone company.

TIP: If you press the TALK button to activate custom calling services such as call waiting, you’ll hang up the phone. Press “flash” instead.

VOLUME

The Vol left and right arrow buttons control the volume of the handset's earpiece.

RINGER SWITCH

The handset ringer switch can be set to ON or OFF. If the switch is off, the unit will not ring.

RINGER TONE

To select the ringer tone:

1.Press and hold the program (prog) button.

2.Press 1 or 2 for Ringer Tone selection.

3.Press the program (prog) button again. You will hear a confirmation tone.

Use the same procedure to change a stored number as you do to store a number— you’re just replacing the phone number with a different number.

STORING A REDIAL NUMBER

1.Make sure the phone is OFF.

2.Press the memory button.

3.Press any number key (0-9) to store the phone number in that memory location.

4.Press the memory button

5.Press redial.

6.Press the memory button again to confirm.

STORING A PAUSE IN MEMORY

Use the # PAUSE button to insert a pause when a delay is needed in the dialing sequence (for example, when you must dial a 9 to get an outside line or when you must enter codes to access your bank’s information line). Each pause counts toward the 20-digit limit.

If you need to dial 9 to get an outside line and want to store a number in memory without having to dial 9 each time, you would:

1.Make sure the phone is OFF.

2.Press the memory button.

3.Press any number (0-9) to store the phone number in that memory location.

4.Press memory again.

5.Enter the number 9 (or any other appropriate number) to access an outside line.

6.Press # PAUSE.

7.Enter the phone number you want to store in memory.

8.Press the memory button again to confirm.

TIP: If you need a longer pause, press the # PAUSE button twice.

No dial tone	• Check installation:
	Is the base power cord connected to a working
	electrical outlet?
	Is the handsetTALK button and the charge/in use
	indicator on the base lit?
	Is the telephone line cord connected to the base unit
	and the wall phone jack?
	• Disconnect the base from the wall phone jack and
	connect another phone to the same jack. If there is no
	dial tone on the second phone, the problem might be
	your wiring or local service.
	• Is the handset out of the base unit’s range? Move
	closer to the base unit.
	• Make sure the battery is properly charged (12 hours).
	• Is the battery pack installed correctly?
	• If the phone still does not work, disconnect the power
	cord and remove the battery pack.Then reconnect the
	power cord and reinstall the battery pack. Place
	handset in the base for 10 seconds to allow it to
	reinitialize.
Handset does not ring	• Make sure the RINGER switch on the handset is
	turned to ON.
	• You may have too many extension phones on your
	line.Try unplugging some phones.
	• See solutions for “No dial tone.”
Cannot hear phone	• Press the left and right arrow button to adjust the
	conversatio volume to the desired
	listening level.
You experience static,	• Change channels.
noise, or fading in and out	• Is the handset out of range? Move closer to the base.
	• Does the base need to be relocated?
	• Charge the handset battery for 12 hours.
	• Make sure the base is not plugged into an electrical
	outlet with another household appliance.

The telephone company may make changes in its communications facilities, equipment, operations or procedures		Copy the number above your name on
where such action is required in the operation of its business. If these changes are expected to affect the use or
		the Master Card.
performance of your telephone equipment, the telephone company will likely give you adequate notice to allow
you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from your line.
SERVICE		My card expires:
ATLINKS Communications Canada, Inc., warrants to the purchaser or gift recipient that if any
manufacturing defect becomes apparent in this product within 1 year from the original date of
purchase, it will be replaced free of charge, including return transportation.		____________________________________________________________________
This warranty does not include damage to the product resulting from accidents, misuse or leaking
					Authorized Signature
batteries.
Should your product not perform properly during the warranty period, either:		*Prices are subject to change without notice.
		Total Merchandise		$_______________
1. Return it to the selling dealer with proof of purchase for replacement,
		Sales Tax		$_______________
OR
		We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the
2. Remove the batteries (where applicable), and pack product complete with accessories in the
		merchandise is being sent.
original carton (or equivalent).		Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All
— Mail prepaid (with proof of purchase) and insured to:		accessories are subject to availability. Where applicable, we will ship a superseding model.
		Shipping/Handling		$	$5.00
ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Ltd.	✂	Total Amount Enclosed		$_______________
6200 Edwards Boulevard
	LINE.	Mail order form and money order or check (in U.S. currency) made payable to Thomson multimedia Inc. to:
Mississauga, Ontario
		Thomson multimedia Inc.
Canada L5T 2V7
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The provisions of this written warranty are in addition to and not a modification of or subtraction		Mail Order Department
from the statutory warranties and other rights and remedies contained in any applicable legislation,		P.O. Box 8419
and to the extent that any such provisions purport to disclaim, exclude or limit any such statutory
	ALONG	Ronks, PA 17573-8419
warranties and other rights and remedies, such provisions shall be deemed to be amended to the		Name_______________________________________________________
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