Questions? Use this problem solver!

 

 

 

The Problem Solver

 

 

 

 

 

 

 

36” All-Refrigerator and All-Freezer Units

 

 

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

 

 

 

 

 

REFRIGERATOR/

• May be in defrost cycle when motor does not operate for about

 

FREEZER DOES NOT

45 minutes.

 

OPERATE

• Temperature control in the OFF position.

 

 

 

 

• If interior light is not on, refrigerator/freezer may not be plugged in

 

 

at wall outlet.

 

 

• The house fuse is blown/house circuit breaker is tripped. Replace fuse

 

 

or reset the breaker.

 

 

• The Sabbath Mode Kit may be installed and operating. Turn off

 

 

the Sabbath Mode device.

 

 

 

 

 

 

MOTOR OPERATES

• Normal when refrigerator/freezer is first plugged in. Wait 24 hours

 

FOR LONG PERIODS

or the refrigerator/freezer to completely cool down.

 

OR CYCLES ON AND

• Often occurs when large amounts of food are placed in refrigerator/

 

OFF FREQUENTLY

 

freezer. This is normal.

 

(Modern refrigerators

 

• Door left open or package holding door open.

 

and freezers with more

 

storage space and a

• Hot weather or frequent door openings. This is normal.

 

larger freezer require

• Temperature control set at the coldest setting. See Temperature

 

more operating time.

Control.

 

They start and stop

 

 

 

 

often to maintain

 

 

 

 

even temperatures.)

 

 

 

 

 

 

 

 

 

VIBRATIONORRATTLING

• Refrigerator may not be properly installed.

 

(Slight vibration

 

 

 

 

is normal.)

 

 

 

 

 

 

 

 

 

THUMPING SOUND

• This is a normal operating sound.

 

WHEN DOOR IS CLOSED

• The mechanism that closes the door makes a slight thumping sound as

 

 

it passes over its lever point, at approximately 80 degrees.

 

 

• Closing the door slowly will minimize the sound.

 

 

 

 

 

 

OPERATING

• The variable speed compressor motor.

 

SOUNDS

• Normal fan air flow—multiple fans blow cold air through the fresh food

 

 

 

 

and freezer compartments—another fan cools the compressor motor.

 

 

• The fans change speeds in order to provide optimal cooling and

 

 

energy savings.

 

 

• These NORMAL sounds will also be heard from time to time:

 

 

– You may hear a whooshing or gurgling sound when the door closes.

 

 

This is due to pressure equalizing within the refrigerator.

 

 

– A water dripping sound may occur during the defrost cycle as ice

 

 

melts from the evaporator and flows into the drain pan.

 

 

– The flow of refrigerant through the freezer cooling coils may make a

 

 

gurgling sound like boiling water.

 

 

– Water dropping on the defrost heater can cause a sizzling, popping or

 

 

buzzing sound during the defrost cycle.

 

 

– You may hear cracking or popping sounds when the refrigerator is

 

 

first plugged in or during/after the defrost cycle. This happens as the

 

 

refrigerator cools to the correct temperature.

 

 

– The compressor may cause a clicking or chirping sound when

 

 

attempting to restart (this could take up to 5 minutes).

 

 

– The electronic control board may cause a clicking sound when relays

 

 

activate to control refrigerator components.

 

 

– Ice cubes dropping into the bin and water running in pipes as

 

 

icemaker refills.

 

 

– The icemaker water valve will buzz when the icemaker fills with water.

 

 

 

 

 

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