Questions? Use this problem solver!

(cont.)

 

 

The Problem Solver

 

 

 

 

 

 

 

36” All-Refrigerator and All-Freezer Units

 

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

 

 

 

 

 

DOOR NOT CLOSING

• Package may be holding door open.

 

PROPERLY

• Check the door gasket; it may be out of position

 

 

• Refrigerator is not level. See Installation Instructions.

 

 

 

 

 

 

REFRIGERATOR/

• Temperature control not set cold enough. See Temperature Control.

 

FREEZER TOO WARM

• Warm weather or frequent door openings.

 

 

• Door left open for long time.

 

 

• Package may be holding door open.

 

 

 

 

 

 

ACTUAL TEMPERATURE

• Refrigerator just plugged in. Allow 24 hours for system to stabilize.

 

NOT EQUAL TO SET

• Door open for too long. Allow 24 hours for system to stabilize.

 

TEMPERATURE

• Warm food added to refrigerator. Allow 24 hours for system to stabilize.

 

 

• Defrost cycle is in process. Allow 24 hours for system to stabilize.

 

 

 

 

 

 

FROST OR ICE

• Door left open or package holding door open.

 

CRYSTALS ON

• Too frequent or too long door openings.

 

FROZEN FOOD

 

 

 

 

(Frost within package

 

 

 

 

is normal.)

 

 

 

 

SLOW ICE CUBE

• Door may have been left open.

 

FREEZING

• Turn temperature control to a colder setting.

 

 

• Package may be holding door open.

 

 

ICE CUBES HAVE

• Old cubes need to be discarded.

 

ODOR/TASTE

• Ice storage bin needs to be emptied and washed.

 

 

• Unsealed packages in freezer may be transmitting odor/taste

 

 

to ice cubes.

 

 

• Interior of freezer needs cleaning. See Care and Cleaning.

 

 

Poor-tasting incoming water. Change the water filter.

 

 

AUTOMATIC

• Icemaker power switch is in the O (off) position.

 

ICEMAKER

• Water supply turned off or not connected.

 

DOES NOT WORK

• Freezer too warm.

 

 

• Piled up cubes in storage bin may cause icemaker to shut off

 

 

too soon. Level cubes by hand.

 

MOISTURE FORMS

• Not unusual during periods of high humidity. Wipe surface dry.

 

ON OUTSIDE OF

 

 

 

 

REFRIGERATOR/FREEZER

 

 

 

 

MOISTURE

• Too frequent or too long door openings.

 

COLLECTS INSIDE

• In humid weather, air carries moisture into refrigerator/freezer when

 

 

doors are opened.

 

 

REFRIGERATOR/

• Foods with strong odors should be tightly covered.

 

FREEZER

• Check for spoiled food.

 

HAS ODOR

• Interior needs cleaning. See Care and Cleaning.

 

 

• Defrost water system needs cleaning.

 

 

• Keep open box of baking soda in refrigerator/freezer; replace

 

 

every 3 months.

 

INTERIOR LIGHT

• No power at outlet.

 

DOES NOT WORK

• Light bulb needs replacing. See Call for service.

 

 

• Master light switch may be in the OFF position. Switch to ON.

 

 

• The Sabbath Mode Kit may be installed and operating. Turn off Sabbath

 

 

Mode device.

 

 

DOOR DIFFICULT TO

• Tight door seal is due to pressure equalizing within the refrigerator.

 

REOPEN IMMEDIATELY

After closing the door, wait 5–30 seconds to reopen.

 

AFTER CLOSING

 

 

 

 

 

 

 

 

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