Before you call for service… | GEAppliances.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
| Problem | Possible Causes | What To Do | ||||||
Burners have yellow or | The combustion quality of | • Use the illustrations below to determine if your burner | ||||||
| burner flames needs to be | flames are normal. If burner flames look like A, call for | |||||||
| determined visually. | service. Normal burner flames should look like B or C, | ||||||
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| depending on the type of gas you use. With LP gas, some | ||||||
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| yellow tipping on outer cones is normal. | ||||||
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| Call for service | on outer cones | Normal for natural |
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| Normal for LP gas | gas |
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| Control knobs | Knob isn’t pushed down. | • To turn from the OFF position, push the knob in and | |||
| will not turn |
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| then turn. |
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| Burners do | Plug on range is not | • Make sure electrical plug is plugged into a live, properly | |||
| not light | completely inserted in the | grounded outlet. |
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| electrical outlet. |
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| Gas supply not connected | • See the Installation Instructions that came with your | |||
| or turned on. | range. |
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| A fuse in your home may be | • Replace the fuse or reset the circuit breaker. | |||
| blown or the circuit breaker |
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| tripped. |
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| Burner parts not replaced | • See the Care and cleaning of the range section. | |||
| correctly. |
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Control Lockout feature |
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| • If LOC ON appears in the display, the oven control is | ||
| is activated |
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| locked. Turn this feature off to use the oven. See the | ||
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| Control Lockout section. |
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| Ticking sound of spark | Control knob is still | • Turn the knob out of the LITE position to the desired | |||
| igniter persists after | in the LITE position. | setting. |
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| burner lights |
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| • Turn the burner off and relight. If ticking is still | ||
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| present, call for service. |
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| Burner flames very | Improper air to gas ratio. | • If range is connected to LP gas, check all steps | |||
| large or yellow |
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| in the Installation Instructions that came with | ||
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| your range. |
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| Oven light does | Light bulb is loose or defective. • Tighten or replace the bulb. |
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| not work |
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| Switch operating | • Call for service. |
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| light is broken. |
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| Oven will not work | Plug on range is not completely | • Make sure electrical plug is plugged into a live, properly | |||
| inserted in the electrical outlet. | grounded outlet. |
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| A fuse in your home may be | • Replace the fuse or reset the circuit breaker. | |||
| blown or the circuit |
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| breaker tripped. |
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| Oven controls improperly set. • See the Using the oven section. |
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| Door left in the locked position. • If necessary, allow the oven to cool; then unlock | ||||
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| the door. |
| 27 |
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